Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center

A simple initial oil change and fix a broken gasket on a new Dodge Charger took over 2 hours (invoice only showed 1 hour). Bill $114..70 including charged work not required, nor asked for. Gasket not rep new Dodge Charger took over 2 hours (invoice only showed 1 hour). Bill $114..70 including charged work not required, nor asked for. Gasket not repaired. Sent letter to Central Dodge on my dissatisfaction of service. More

Response time and communication was excellent. Very professional service. I would definitely recommend them to my friends and family. Jeep is riding better than ever. professional service. I would definitely recommend them to my friends and family. Jeep is riding better than ever. More

Service department: Excellent customer service! Fast, courteous, and friendly! I’ll be back for sure. Having a minimum word count is counterproductive to participation, stop courteous, and friendly! I’ll be back for sure. Having a minimum word count is counterproductive to participation, stop More

I have consistently had negative experiences due to general unprofessional behavior and performance. I am often forced to wait far beyond my appointment for work that isn’t eventually completed. I am b general unprofessional behavior and performance. I am often forced to wait far beyond my appointment for work that isn’t eventually completed. I am beyond frustrated having to wait outdoors during COVID while work IS NOT done to my vehicle. More

The service advisor I work with is amazing. Detailed, knowledgeable, and courteous. Accommodation's are great- very clean, wifi super fast. "Just for Jeeps" is also the place to get all your Wrangler bli knowledgeable, and courteous. Accommodation's are great- very clean, wifi super fast. "Just for Jeeps" is also the place to get all your Wrangler bling. More

Jen at Central was awesome. In for oil change and sticker. Registration expired she called to let me know process and I was able to get the registration renewed and a new sticker same day. sticker. Registration expired she called to let me know process and I was able to get the registration renewed and a new sticker same day. More

Service was great and timely. I did not wait long at all and pickup when completed was also efficient. I would recommend Jeep in Norwood to others looking for a great car and service. all and pickup when completed was also efficient. I would recommend Jeep in Norwood to others looking for a great car and service. More

Amanda did a great job getting me in and out of the dealership and customer service was outstanding thank you very much! Great service at Central! dealership and customer service was outstanding thank you very much! Great service at Central! More

Shawn in Service was very attentive and helpful! When i first called with an issue he was able to provide helpful feedback over the phone. When i took my car in for service he immediately knew the issue. S first called with an issue he was able to provide helpful feedback over the phone. When i took my car in for service he immediately knew the issue. Shawn went above and beyond to verify if my warranty covered the repair. Not everyone in the service department would have called my warranty service to check this. More

Processed my purchase quickly even though price was high. I feel comfortable with the follow-up to my questions. Adam Sims was exceptional in his service and came in on his day off to finish the purchase. I feel comfortable with the follow-up to my questions. Adam Sims was exceptional in his service and came in on his day off to finish the purchase. More