Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center

dishonest or incompetent or just crooked Needed an airbag recall and look at oil leak. They imagined a $2900 camshaft replacement (carefully *not* estimated or described on anything written) Needed an airbag recall and look at oil leak. They imagined a $2900 camshaft replacement (carefully *not* estimated or described on anything written) that needed to be done immediately. I didn't allow it and it doesn't need a camshaft. Crooks charged me $153 for that phony attempted scam. Or was stealing the $153 the point? It was obvious they had done nothing but read the OBD; $153 for <2 minutes is good if dishonest. Made me stand around while they took personal calls on the phone, interrupted by coworkers, refused to provide any technical explanation for why the repair was required. This place needs an investigative reported and the state attorney general. More

Excellent service advisor The service department is extremely professional, and my service advisor not only took care of a warranty problem, but attended to a recall safety iss The service department is extremely professional, and my service advisor not only took care of a warranty problem, but attended to a recall safety issue that I did not ask him to do. I would recommend the service department without reservation. More

This dealership gives great customer service and professionally services my vehicle. You receive text messages notifying you about your appointment, asking if you need anything while the car is in professionally services my vehicle. You receive text messages notifying you about your appointment, asking if you need anything while the car is in the shop and a call when your car is ready. More

Great job as always! You guys did a great job on the routine service and the new install on my Jeep JK...I will return in the future! routine service and the new install on my Jeep JK...I will return in the future! More

Service Advisor, Shawn, was very professional and helpful. I think the Service Department has improved recently with the addition of service Advisors like Shawn. Dan who provides rental cars also excellent th I think the Service Department has improved recently with the addition of service Advisors like Shawn. Dan who provides rental cars also excellent thanks to both. More

Professional and quick My service was performed in lightning speed. The service advisor was terrific. Kept me informed and got me back on the road faster then I expected. My service was performed in lightning speed. The service advisor was terrific. Kept me informed and got me back on the road faster then I expected. More

Good Customer Service So far everyone here has been kind and straight forward. I really appreciate their text service. They are attentive to customers. They care about qual So far everyone here has been kind and straight forward. I really appreciate their text service. They are attentive to customers. They care about quality service and fair service. Nice work! As of now I will be staying as a long term customer. More

The Service Dept. at Central Jeep was great to deal with. My Jeep was serviced quickly and thoroughly. The staff kept me informed of the progress and worked with me to get the best value for my needs. Will d My Jeep was serviced quickly and thoroughly. The staff kept me informed of the progress and worked with me to get the best value for my needs. Will definitely keep getting all my service done here. More

Great Job Very friendly and they make sure the job was done right.Went the extra mile. They explained everything very well and also made sure my car was ready s Very friendly and they make sure the job was done right.Went the extra mile. They explained everything very well and also made sure my car was ready same day since I was going out of town the next day and needed. More

Everything was done as expected - friendly timely and professional service -good recommendations for future issues clean facility - nice employees felt very safe there - thank you professional service -good recommendations for future issues clean facility - nice employees felt very safe there - thank you More