Central Florida Chrysler Jeep Dodge Ram - Service Center

Employees were not following CDC guidelines and service was not done correctly so had to revisit to correct their work. Service dept. did not put bumper back on correctly, when questioned employees acted l was not done correctly so had to revisit to correct their work. Service dept. did not put bumper back on correctly, when questioned employees acted like was no big deal More

The service was excellent and Andy had time to squeeze me in after i made a phone call inquiring about getting my oil gasket changed in after i made a phone call inquiring about getting my oil gasket changed More

Experieced best customer service ever, Rodney very friendly individual, went beyond customer service to please me so thankfull and i appreciated with thanks. Rico Rodriquez friendly individual, went beyond customer service to please me so thankfull and i appreciated with thanks. Rico Rodriquez More

I brought my car in for recall service and an additional problem. Andy was quick with getting me set up with a rental and great with communication. problem. Andy was quick with getting me set up with a rental and great with communication. More

Got my vehicle serviced, came home later that night only to find out the technician did not reset my oil usage gauge on my vehicle's car computer. Have to go out of my way to return to the dealership just t to find out the technician did not reset my oil usage gauge on my vehicle's car computer. Have to go out of my way to return to the dealership just to have them reset the computer. More

My service advisor was very friendly. He also followed the guidelines during this pandemic by wearing a mask & i greatly appreciated that. He was great 👍🏽 the guidelines during this pandemic by wearing a mask & i greatly appreciated that. He was great 👍🏽 More

Great service department! They took care of my vehicle and got everything done in 1 day! I also got a free oil change from them! and got everything done in 1 day! I also got a free oil change from them! More

It was pretty easy to schedule the appointment online. For the number of people that were there this past weekend, the wait wasn't too long. I was able to get in and out at a decent time. For the number of people that were there this past weekend, the wait wasn't too long. I was able to get in and out at a decent time. More

Shawn was very thorough in explaining the problems with my van including what costs were mine and what were under warranty. I explained that my return to NJ was urgent and I was very happy when the parts c my van including what costs were mine and what were under warranty. I explained that my return to NJ was urgent and I was very happy when the parts came in and my van was repaired in time for my return to NJ. I would recommend without hesitation the Dealership and Shawn to anyone needing great service. More

I purchased my car from this dealership in June and and was excited for the perk of 2 free oil changes. I scheduled my first oil change appt and then was told the wait would be two and a half hours when I was excited for the perk of 2 free oil changes. I scheduled my first oil change appt and then was told the wait would be two and a half hours when I got there. I rescheduled for a 7am appt and was assured that was their first appt of the day and there would be no wait. When I arrived, they said there were 4 others in front of me and it would be about an hour and a half. I was overall very disappointed with the service and dealership in general. More