Central Florida Chrysler Jeep Dodge Ram - Service Center

I had an 11:00 AM appointment for a oil and filter change, the service on my Jeep did not began until 12:22PM. I received my Jeep back at 2:00PM. When I take my other vehicles to Toyota of Orlando for change, the service on my Jeep did not began until 12:22PM. I received my Jeep back at 2:00PM. When I take my other vehicles to Toyota of Orlando for an oil and filter change it does not take this long and they provide you with a complimentary car wash that I absolutely love. Andy Savas was great, he was friendly, kind, courteous and responded promptly when I needed an update on my Jeep. More

Employees were not following CDC guidelines and service was not done correctly so had to revisit to correct their work. Service dept. did not put bumper back on correctly, when questioned employees acted l was not done correctly so had to revisit to correct their work. Service dept. did not put bumper back on correctly, when questioned employees acted like was no big deal More

Needed battery.called, Craig(Mgr) answered phone!!!👍checked to c if in stock, priced it..Andy was right there-so professional &helpful. So impressed!!will drive extra miles to this dealer fro phone!!!👍checked to c if in stock, priced it..Andy was right there-so professional &helpful. So impressed!!will drive extra miles to this dealer from now on!! Andy gets 5 stars PLUS!! More

The service was excellent and Andy had time to squeeze me in after i made a phone call inquiring about getting my oil gasket changed in after i made a phone call inquiring about getting my oil gasket changed More

Experieced best customer service ever, Rodney very friendly individual, went beyond customer service to please me so thankfull and i appreciated with thanks. Rico Rodriquez friendly individual, went beyond customer service to please me so thankfull and i appreciated with thanks. Rico Rodriquez More

Got my vehicle serviced, came home later that night only to find out the technician did not reset my oil usage gauge on my vehicle's car computer. Have to go out of my way to return to the dealership just t to find out the technician did not reset my oil usage gauge on my vehicle's car computer. Have to go out of my way to return to the dealership just to have them reset the computer. More

I brought my car in for recall service and an additional problem. Andy was quick with getting me set up with a rental and great with communication. problem. Andy was quick with getting me set up with a rental and great with communication. More

My service advisor was very friendly. He also followed the guidelines during this pandemic by wearing a mask & i greatly appreciated that. He was great 👍🏽 the guidelines during this pandemic by wearing a mask & i greatly appreciated that. He was great 👍🏽 More

Great service department! They took care of my vehicle and got everything done in 1 day! I also got a free oil change from them! and got everything done in 1 day! I also got a free oil change from them! More

I purchased my car from this dealership in June and and was excited for the perk of 2 free oil changes. I scheduled my first oil change appt and then was told the wait would be two and a half hours when I was excited for the perk of 2 free oil changes. I scheduled my first oil change appt and then was told the wait would be two and a half hours when I got there. I rescheduled for a 7am appt and was assured that was their first appt of the day and there would be no wait. When I arrived, they said there were 4 others in front of me and it would be about an hour and a half. I was overall very disappointed with the service and dealership in general. More