Craig Smith
Service Manager
Central Florida Chrysler Jeep Dodge Ram
8675 Commodity Circle
Orlando, FL 32819
139 Reviews
Write a Review139 Reviews of Craig Smith
April 29, 2024
They were excellent. Geat to solve our problems in a timely manner. Very pleasant to deal with Geat to solve our problems in a timely manner. Very pleasant to deal with More
Other Employees Tagged: Henson Montas, Nico Moncada , Josh in service.
April 06, 2024
Keith in service is amazing to work with. He Made the drop off effortless and easy. He Made the drop off effortless and easy. More
Other Employees Tagged: Keith Partin
March 21, 2024
The service was great. The service bay was packed and still they got me checked in pretty quick and all was done in a very timely manner. Great great The service bay was packed and still they got me checked in pretty quick and all was done in a very timely manner. Great great More
March 06, 2024
I have enjoy taking my vehicle to this dealership, all my visits here have being nothing but satisfactory all the time. My car is checked out properly and fixed right the first time. I will go back here agai visits here have being nothing but satisfactory all the time. My car is checked out properly and fixed right the first time. I will go back here again because of the excellent customer service and high quality of service. More
Other Employees Tagged: Gio Merced, Shawn Mock, Andy Savas, Bob Parr, Marcous Morton, Chris Caracciolo, Greg Hutchins, Fernando Nunez
March 04, 2024
Very professional and fast great experience clean waiting area good price and easy to find waiting area good price and easy to find More
Other Employees Tagged: Gio Merced, Keith Partin, Bob Parr, Rodney Inesta, Chris Caracciolo, Greg Hutchins, Fernando Nunez, Eli Lara
February 23, 2024
Perfect experience great service great customer service amazing attention to detail. Great communication very professional amazing attention to detail. Great communication very professional More
Other Employees Tagged: Gio Merced, Shawn Mock, Eli Lara
February 12, 2024
My experience with the service personally is very good and the dealership is very good and the dealership is very good More
Other Employees Tagged: Gio Merced, Shawn Mock, Andy Savas, Bob Parr, Marcous Morton, Chris Caracciolo, Greg Hutchins, Fernando Nunez
February 10, 2024
Multiple issues at this dealership. The wrong things were fixed on my car, I had to return multiple times for the job to be done correctly. Multi point inspection was done, I was told m The wrong things were fixed on my car, I had to return multiple times for the job to be done correctly. Multi point inspection was done, I was told my breaks did not need to be replaced. I mentioned to this service rep my brakes had been squeaking he said it was normal for my 2022 RT dodge challenger with 8000k miles to have this issue. Subsequent to my visit the squeaking has worsened, which leads me to believe the brakes need to be changed. I mentioned my issues to a service manager at this location and he was very rude during our interaction. I’m under the impression that the service representatives at this location are not doing their job to the fullest extent. Every time I visit this dealership there’s a lot of standing around and not getting things done. More
February 01, 2024
Great service. Vehicle fixed on first visit. Didn’t make an appointment but was greeted on the service drive and the service write ask keys questions about my conce Vehicle fixed on first visit. Didn’t make an appointment but was greeted on the service drive and the service write ask keys questions about my concern and from that I know I made the right choice to get my work done here. Would recommend all family and friends. More
Other Employees Tagged: Gio Merced, Shawn Mock, Bob Parr, Angel Serrano, Marcous Morton, Chris Caracciolo, Greg Hutchins, Fernando Nunez
January 27, 2024
My Ram 5500 RV broke down on the side of the road and was towed. Thought it was exhaust issue because the dash said so, so they did a manual regen. Picked it up on Friday evening and it died after 1.5 miles. towed. Thought it was exhaust issue because the dash said so, so they did a manual regen. Picked it up on Friday evening and it died after 1.5 miles. The service manager Craig or Greg sent a mechanic to see if he could get it going but he couldn't. He was on the phone with me till 10:30 PM trying to take care of it. There's a lot more to the story but long story short he went above and beyond got everything taken care of. More
Other Employees Tagged: Greg Hutchins