Central Florida Chrysler Jeep Dodge Ram - Service Center

Misleading My visit was misleading and very disappointing. I have a coupon for an oil change and the price was $9.95. I spoke with the reservation clerk who told My visit was misleading and very disappointing. I have a coupon for an oil change and the price was $9.95. I spoke with the reservation clerk who told me that the coupon would be honored and if I wanted an upgrade on the oil it would be more. I chose not to receive the upgrade and just have them to honor the coupon price. When I arrived at my appointment and checked in I was told that they didn't keep conventional oil at the location and I would I to purchase the more expensive brand of oil. I wasn't given this information that location doesn't carry the conventional oil until I arrived the day of my appoint. I was then told that the cost would be $ 24.95, by the end of the visit my cost was $54.00. I refused to pay that amount and told the clerk that I have a coupon for $9.95 but I had to upgrade for $24.99. I explained my frustration with him on how misleading the coupon is and how it doesn't state that the locations don't have the conventional oil and the reservation clerk never notify me before the appointment. There are no disclaimers or warning that the location may or may not carrier a certain brand of oil. This is misleading to the consumer causing a person to pay more than what they had expected to pay in the beginning. The final cost of my oil change was $34.95. no where near $9.95. More

Shawn was great... He makes sure to let me know at all times of what was going with my car and how long it was going before it's ready... service department.... thank you!!! times of what was going with my car and how long it was going before it's ready... service department.... thank you!!! More

1 St time that I visited this dealership everyone was great best service around the service from ELI was outstanding took extra time with my question. great best service around the service from ELI was outstanding took extra time with my question. More

Very nice and extremely helpful! Some delays with a part but that was the fault of the seller not the service department. Car was well taken care of and repaired. Communication is a little spotty and could but that was the fault of the seller not the service department. Car was well taken care of and repaired. Communication is a little spotty and could be improved, but when I would make contact I got prompt responses. Would highly recommend and plan to go here in the future. More

Shawn was very help in the matter n explaining The issue Shawn was very help in the matter n explaining The issue to me step by step as well as a follow call to let me know about the parts as well ill be u Shawn was very help in the matter n explaining The issue to me step by step as well as a follow call to let me know about the parts as well ill be useing Dodge chrysler jeep dodge ram again . More

Took a bit long but it was understandable from how busy it was. Other than that, Great service! My car is working good once again! it was. Other than that, Great service! My car is working good once again! More

Very good , good attention .very sorry I no buy my car there .they give me good experience. Mi nex car I like to buy there. there .they give me good experience. Mi nex car I like to buy there. More

Because of jacob your service manager.i will be getting all my vechiels from your company. He goes above any service manager I have ever known. all my vechiels from your company. He goes above any service manager I have ever known. More

Cfcjd got me back on the road ASAP. My service advisor Eli was wonderful. He keep me in the loop throughout the entire ordeal. Thank you guys Eli was wonderful. He keep me in the loop throughout the entire ordeal. Thank you guys More

I little delayed the service for a simple oil change but in general the service was fine. The supervisor service was fine as well, no issues in general the service was fine. The supervisor service was fine as well, no issues More