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Central Florida Chrysler Jeep Dodge Ram - Service Center
Orlando, FL
6,131 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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6,131 Reviews of Central Florida Chrysler Jeep Dodge Ram - Service Center
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February 18, 2019
No nail on a tire. I usually go there to change my car's oil but this time I took my GF car to do the same. I mentioned I needed air on one of the tires and the service I usually go there to change my car's oil but this time I took my GF car to do the same. I mentioned I needed air on one of the tires and the service person asked me that he could rotate the tires so $25 so I yes. When I get to pick up the car, the sales person told me that there is a nail on the rear left tire and that beyond repair. So they did not performed a tire rotation. The tire cost $179.00 plus $20 labor. But air was put in the tires meanwhile. I get on the car and the sensor showed the same air pressure than before. So next day I went to discount tire and there was no nail on any tire, so they filled up the tires with air for free. I am glad you guys sent this surveys. More
by Pabloidx
Verified CustomerEmployees Worked With
Justin Perry
February 18, 2019
Customer service was the best! Shawn was fantastic from beginning to end. He made sure to give me necessary updates and went above and beyond to ensure I was taken care of with mini Shawn was fantastic from beginning to end. He made sure to give me necessary updates and went above and beyond to ensure I was taken care of with minimal inconvenience. I will definitely be back. Thanks Shawn! More
by kmferris26
Employees Worked With
February 18, 2019
Review Had an appointment at 8:30am they took my jeep at 9 why take appointments if not guaranteed the schedule time then they didn't tell me my jeep was rea Had an appointment at 8:30am they took my jeep at 9 why take appointments if not guaranteed the schedule time then they didn't tell me my jeep was ready I walked outside my jeep was parked in the parking lot More
by danacarson13
Employees Worked With
February 17, 2019
Service Transmission and tailgate recall plus software update .Had 2 recalls in my jeep that were never notified to me, and the crew took care of everythiever Transmission and tailgate recall plus software update .Had 2 recalls in my jeep that were never notified to me, and the crew took care of everythieverything More
by Katwomab
Employees Worked With
February 17, 2019
Very fast and easy I dropped my car off at 6am for a recall repair. By 8am it was finished. When I picked up my car at 3 PM I was on my way home in less than 5 minutes I dropped my car off at 6am for a recall repair. By 8am it was finished. When I picked up my car at 3 PM I was on my way home in less than 5 minutes. More
by J9jcar
Employees Worked With
February 17, 2019
Best Dealer in the area ! Great Dealer, fast and good prices! Every time I needed they were very friendly and honest, And they are also very reliable regarding the time the gav Great Dealer, fast and good prices! Every time I needed they were very friendly and honest, And they are also very reliable regarding the time the gave us to complete the services. More
by rpaepi
Employees Worked With
Ray Lopez
February 17, 2019
Oil change ,air filter and tire rotation Gio is a great asset to your service dept and dealership. He explained everything that would and the expected wait time. If would like to be taken car Gio is a great asset to your service dept and dealership. He explained everything that would and the expected wait time. If would like to be taken care of by a professional go see Gio. More
by jcyp402661
Employees Worked With
February 17, 2019
Awesome service and professionalism Customer service was phenomenal I was greeted immediately upon arrival and the service man evaluated my problem instantaneousy and the repair and al Customer service was phenomenal I was greeted immediately upon arrival and the service man evaluated my problem instantaneousy and the repair and all info was provided in a timely fashion More
by Skipm65
February 17, 2019
Efficient Really like the new mobile phone interface between the service advisor and the customer. Very informative while keeping the customer current on how th Really like the new mobile phone interface between the service advisor and the customer. Very informative while keeping the customer current on how the service is progressing during the wait. Fast check out via text on your mobile phone from an easy to read invoice. More
by SundayDriver
Employees Worked With
Justin Perry
February 17, 2019
Overheated engine was fixed Service department identified the overheating to be caused by a faulty fan and switch. Replacement of the fan and switch solved the overheat problem Service department identified the overheating to be caused by a faulty fan and switch. Replacement of the fan and switch solved the overheat problem. Service representative and technician were friendly and knowledgeable. More
by John
Employees Worked With
Eli Lara
