Central Florida Chrysler Jeep Dodge Ram - Service Center
Orlando, FL
6,320 Reviews of Central Florida Chrysler Jeep Dodge Ram - Service Center
Condescending Jerk with no manners I purchased an oil change plan that included 2 oil changes with synthetic oil and did not realize that there was an expiration date. I had to complete I purchased an oil change plan that included 2 oil changes with synthetic oil and did not realize that there was an expiration date. I had to complete both oil changes within 1 year, I was a few months late. So Brian explained that I would have to purchase another $185.00 oil change, "END OF STORY". His words. When I got home I noticed that the $185.00 oil change was for standard Rotella oil, not synthetic. II requested synthetic, again, and paid $185 for non synthetic. WOW! Do yourself a favor and go somewhere else. I know that I will not be going back to this dealership. It is obvious that they are under new ownership. More
Great Service Fast,Friendly and Very informative. Ray made sure I understand everything before and after service. When I was leaving he said Thank you and have a g Fast,Friendly and Very informative. Ray made sure I understand everything before and after service. When I was leaving he said Thank you and have a great day ... More
Very unhappy I was SCAMMED! I got from your location a car on September, since then I have only problems with the car.. I'm very un happy.. will NEVER recommen I was SCAMMED! I got from your location a car on September, since then I have only problems with the car.. I'm very un happy.. will NEVER recommend! Jacob the service manager and Gio tried their best to help me and was very nice but as I understand they work in service and cant help more than they did. More
Good service, Danny did a very good job Service was good and Danny did a very good job. The shuttle driver was late coming in and I needed to get to work so I was not as prompt as I would ha Service was good and Danny did a very good job. The shuttle driver was late coming in and I needed to get to work so I was not as prompt as I would have liked More
Service excellent, waiting time sucks The service advisor Justin was awesome, but the waiting time was horrible! I get there without an appointment which I understand maybe I have to wait, The service advisor Justin was awesome, but the waiting time was horrible! I get there without an appointment which I understand maybe I have to wait, but been there for almost 4 hours... I can't give 5 stars. More
EXCELLENT EXPERIENCE The experience great. Contacted Luigi the mechanic and the lifters were in and scheduled an appointment. Eli Set appointment and car was repairrd no i The experience great. Contacted Luigi the mechanic and the lifters were in and scheduled an appointment. Eli Set appointment and car was repairrd no issues More
Very good Good job....thanks very much, the service adviser professionally guide me trough the repair and help me to communicate the car issues also keep me p Good job....thanks very much, the service adviser professionally guide me trough the repair and help me to communicate the car issues also keep me post old the time ..... thanks Eli Lara, good job More
Great Service Justin was a pleasure to work with, he was very polite and kept me updated the entire time with everything that was going on with my vehicle . Justin was a pleasure to work with, he was very polite and kept me updated the entire time with everything that was going on with my vehicle . More
Service The Agent was very helpful and friendly awesome service and attitude. Thanks Gio for your help with my cars I went two times this year The Agent was very helpful and friendly awesome service and attitude. Thanks Gio for your help with my cars I went two times this year More
No nail on a tire. I usually go there to change my car's oil but this time I took my GF car to do the same. I mentioned I needed air on one of the tires and the service I usually go there to change my car's oil but this time I took my GF car to do the same. I mentioned I needed air on one of the tires and the service person asked me that he could rotate the tires so $25 so I yes. When I get to pick up the car, the sales person told me that there is a nail on the rear left tire and that beyond repair. So they did not performed a tire rotation. The tire cost $179.00 plus $20 labor. But air was put in the tires meanwhile. I get on the car and the sensor showed the same air pressure than before. So next day I went to discount tire and there was no nail on any tire, so they filled up the tires with air for free. I am glad you guys sent this surveys. More