Central Florida Lincoln

Same as the previous person, Nelson Garcia is a nightmare. Rude and dishonest. Management defends him. My biggest problem is they do not care about service and you but only want to take your money. nightmare. Rude and dishonest. Management defends him. My biggest problem is they do not care about service and you but only want to take your money. My car is on an extended warranty plan and when brought in for not starting they claimed ‘we are chasing a ghost’. They tried to give it back and it stopped working when they wanted to bring it out. Two days later they hand it back again saying they cannot find the problem. Meanwhile they tried to get 1000 dollars out of me to commit to for diagnosis. Ford Mullinax offered diagnosis for 175. Most of it is covered under warranty. They are incompetent and money they ‘fixed’ the same problem 2 weeks ago but actually made it worse and did not take responsibility. They claimed nothing was wrong with the car. When I went into auto nation to buy jump cables as they did not fix the problem and I cannot bring my car I. For a few days at Mullinax the guy at auto nation offered to have a look and got the problem in 2 min and gave some good advice They are ridiculous, overpriced and underperforming, do not waste your time and money there! More

This dealership is Sleezy. I don't know how they are still in business. Horrible I don't know how they are still in business. Horrible More

We live out of state Were told they must register the car for us, we could not do it on our own The collected over $1500 and we told them that is way to much They said the difference would be sent to car for us, we could not do it on our own The collected over $1500 and we told them that is way to much They said the difference would be sent to you Of course they never mention anything about the fees involved $225 When they tell you they must register your car, tell them the deal is off and walk out Over two months has past and still no refund This is the type of thing that gives car dealers a bad name They hide fees from you And lie about they must register your car, they do not have to, it’s just another way to make money More

I had a bad experience. Avoid this dealership. They have a total lack of concern for the customer. Avoid! Avoid this dealership. They have a total lack of concern for the customer. Avoid! More

My salesman Lorenzo was outstanding and my experience was great. The service was very nice and the people were great! great. The service was very nice and the people were great! More

It was very easy to make an appointment. When I arrived at the dealership I was helped immediately and my service rep came out shortly and took very good care of me. I was notified every ste When I arrived at the dealership I was helped immediately and my service rep came out shortly and took very good care of me. I was notified every step of the way via text. My service man came out with suggestions and explained each one. It was a wonderful experience!! More

Great experience with Vadim, Michael and Francis. Very professional and knowledgeable team. Enjoyed purchasing my new Navigator. I recommend this dealership to anyone who desires a hassle free car pu Very professional and knowledgeable team. Enjoyed purchasing my new Navigator. I recommend this dealership to anyone who desires a hassle free car purchasing experience. More

As a long time Lincoln driver, having purchased now my 4th Lincoln, I have come to expect certain level of professionalism and service, and this place did not disappoint. It was my 2nd experience with the 4th Lincoln, I have come to expect certain level of professionalism and service, and this place did not disappoint. It was my 2nd experience with the dealership (1st in service 2nd with sales) and both of them very positive. I like the fact that they don’t have any hidden fees besides normal dealer fee + tax & title. Thank you More

The purchasing process was easy and smooth. I would like to special thank to Alen. His approach was very professional, and he was very fair. Thank you I would like to special thank to Alen. His approach was very professional, and he was very fair. Thank you More

My service was timely. Jon was kind prompt and was very efficient in keeping me updated. Jon was kind prompt and was very efficient in keeping me updated. More