Central Florida Lincoln - Service Center

Booked for oil change. Vehicle returned only to find did not get completed. Requested to take it back for them to do it again Vehicle returned only to find did not get completed. Requested to take it back for them to do it again More

Service department was helpful with advice. Salesperson named Victor was helpful in helping with choices as to which vehicle to choose. He did not rush me and he listened to my needs before sho Salesperson named Victor was helpful in helping with choices as to which vehicle to choose. He did not rush me and he listened to my needs before showing me any vehicle. He was a great help. More

We were there for an oil change. I really don’t have anymore to say. I really don’t have anymore to say. More

This is not my vehicle. I have a Lincoln car. However, the service was fine. No one asked me about a trade in. I might have liked to hear about it. I have a Lincoln car. However, the service was fine. No one asked me about a trade in. I might have liked to hear about it. More

It was the 3rd time the car went to change oil and check for a noise in the wheels or axle. The noise continues even though they said it was resolved. You don't have the valet or loaner service available fo for a noise in the wheels or axle. The noise continues even though they said it was resolved. You don't have the valet or loaner service available for at least 20 days in advance. More

The service manager Scottie, was superb in taking care of my concerns regarding auto repair. my concerns regarding auto repair. More

Service advisor Jon B. Is great and helpful. I received my car when it was promised. Is great and helpful. I received my car when it was promised. More

Jerry in the service department always makes sure all my needs are taken care of needs are taken care of More

Dear Matthew McConaughey you will be ashamed to have participated in Lincoln TV commercials (I know, I don't blame you, they paid you a lot dollars to you speak well of them), but here in Central Florid participated in Lincoln TV commercials (I know, I don't blame you, they paid you a lot dollars to you speak well of them), but here in Central Florida Lincoln Orlando, the owner and the service manager are two shameless. They canceled my new recall appointment now for NHTSA 20V072 scheduled several days in advance and told me personally that they would not perform the service for me. I don't know if it was the racial profile or because I complained to NHTSA and FTC US consumers about the last recall that was not done well. Perhaps both, I was mistreated and humiliated by the sales manager. They have the power to implode themselves. Until yesterday, November 20, 2020, I just wanted an honest repair of the previous service and this new recall. As of yesterday, he entered another field. I recorded with my cell phone when he informed me the service cancellation and asked me to leave the store for my own safety. Lincoln was once a good vehicle, the quality of many products used at manufacture is of terrible quality. And people working in the whole system as well. More

Hustled & conned, Buyer Bewear I am a 71 year old woman who went in on Nov 1, 2016 for an oil change on my 2011 MKT with 62,000 miles on it & walked out with a new 2016 MKT which I I am a 71 year old woman who went in on Nov 1, 2016 for an oil change on my 2011 MKT with 62,000 miles on it & walked out with a new 2016 MKT which I didn't need or want. All I did was ask what my 2011 was worth & I was manipulated into a new car. I wasn't able to contact my husband or family because they told me can't you make your own decision? The car wasn't even on the lot & they sent me home with a loaner so I would have to return the next day. But they had me sign all the papers before I left. Naturally I felt intimidated & confused after spending 4 hours in the dealership. I was tired & would sign anything to just get out of there., Buyer beware & don't go alone!! Unethical sales tactics!! More