Central Ford

I received excellent customer service from sales manager and sales person. The process was very fast and easy. and sales person. The process was very fast and easy. More

Everyone was great. Best dealer experience we have had. No hassles - everything was clear and straightforward. Best dealer experience we have had. No hassles - everything was clear and straightforward. More

Great experience here at Central Ford. They were so kind and made me feel at home. They honored the MSRP price for my Maverick. I got a great monthly payment. Overall fully satisfied with They were so kind and made me feel at home. They honored the MSRP price for my Maverick. I got a great monthly payment. Overall fully satisfied with my purchase. I would definitely recommend. Robert was the best! Thanks! More

I accepted all terms and was ready to come in 30 minutes to pay cash for the car I wanted. Sean said he will call me back in 15 minutes. I have never heard back from him again. to pay cash for the car I wanted. Sean said he will call me back in 15 minutes. I have never heard back from him again. More

They really do not care about Business Consumers The only reason we chose to have our work truck serviced here is convenience as it is very close to our Business location. We have had our service tru The only reason we chose to have our work truck serviced here is convenience as it is very close to our Business location. We have had our service truck in and out of this dealership for more than a month because the truck would not start and the gear shifter would lock in Park position. They have removed and replaced the entire dashboard to replace the ("GAGES???), replaced the safety neutral switch and we took the truck back after paying the bill, then it happened again. We take it back and they have the truck for more than a week, no calls nothing. We come back to the dealership and the service department shows no progress and really do not seem to care that without this truck in our fleet we lose money and we have to send employees home . We will be returning to Cerritos Ford for future service. More

Great people in service The people in service are great friendly people. They care about your concerns and try hard to help fix the problem. And also try to avoid big expense The people in service are great friendly people. They care about your concerns and try hard to help fix the problem. And also try to avoid big expenses. I have been coming here for 2 years now and I will keep going. When I go get my oil change they drop me off at theater a block away its great . my daughter like to go . More

Service Dept. Visit Adrian in the service department is awesome. He is very professional & also keeps you updated on your vehicle. Their entire staff is very friendly & a Adrian in the service department is awesome. He is very professional & also keeps you updated on your vehicle. Their entire staff is very friendly & acknowledge you upon arrival. I would definitely recommend having your vehicle serviced with Central Ford. More

Couldnt even give a call back. Had some information about some cars talked to some girl didn't say her name just said hello on the phone and never even called me back when she said Had some information about some cars talked to some girl didn't say her name just said hello on the phone and never even called me back when she said she was. Dealership is a joke wants you to pay all this money for there cars but could not simply give me a call back. More

WORST FORD DEALERSHIP IN SOUTH LA LISTEN, LISTEN, LISTEN! Worst Ford Dealership I've ever been to! I should've learned my lesson the first time. I've been to this dealership 3 times LISTEN, LISTEN, LISTEN! Worst Ford Dealership I've ever been to! I should've learned my lesson the first time. I've been to this dealership 3 times and I always get the same xx. They get all my info, get me excited that I'll be able to get myself a new car and then they tell me, "Banks are all close we'll call you tomorrow with some good news." Did they ever call back? Nope! Out of those 3 times the same situation happened, they don't check back on their customers even if it's bad news! I call them to see what's the status and they always tell me, Managers are busy please call back in like 30 minutes. Don't come here, you'll regret it! More

Thanks to Jose at Central Ford I was able to purchase a new car that I love. I didn't think I could get qualified to buy a car, especially new. I had such a great time and Jose is fabulous. He is so helpfu new car that I love. I didn't think I could get qualified to buy a car, especially new. I had such a great time and Jose is fabulous. He is so helpful and professional. More