Central Houston Cadillac

I still remain with my original problem with no satisfaction I purchased 2012 in 2011, I have same concern with acceleration and throttle sounding exhausted. It seems as though my car is straining. I have had my I purchased 2012 in 2011, I have same concern with acceleration and throttle sounding exhausted. It seems as though my car is straining. I have had my car to dealership to see if they could duplicate my concern. I was told could not duplicate and was told by Service Manager, they could no longer extend me a loaner because its nothing wrong with my vehicle. It was May when they told me this, I have since enrolled in triple AAA, to have my car towed in the event my nightmare come true, that there is this problem with my vehicle and at this point I can't receive any service. I feel the dealership feels that I pay my monthly note, and that I look forward to jumping in there loaner. The service Manager made the statement that *I put more miles on there loaner cars than my car). I do work for a living and I teach every other week a class out of town. I have exhausted all measures of being accomodating with that dealership. Maybe I am reluctant because originally when I purchased my first vehicle from Stewart it was a 2010, again I noticed problems brought it back to dealership to duplucate, could not duplicate. I left dealership approximately 7 miles from dealership my transmission blew, the car shut off on me on the freeway at 5:00 rush hour traffic, almost crushed by two Eighteen wheelers. This leaves me with a very bad taste for their non-duplucation song and dance. So, I am I am leary about their ability to fix the problem, Yes I am. Their concern is the loaner my concern is the vehicle I pay a monthly note on every month to operate correctly. More

Hands down, the most unethical auto dealership I've tried to buy a new car several times from Stewart and each time I walk out astonished at the blatant shenanigans they pull to inflate the negotia I've tried to buy a new car several times from Stewart and each time I walk out astonished at the blatant shenanigans they pull to inflate the negotiated price. Not the usual valueless dealer add-ons, I'm talking about shifting numbers in the contract to wildly inflate the negotiated price. Only after I told them I was leaving to call Cadillac corporate did they say they'd try to meet the price they advertised. If this was once or twice, I'd write it off to a silly mistake. But they've tried to pull the same flim-flams every single time. Looking through reviews, it's apparent that "unethical" is how Stewart deals with their customers. I've bought dozens of cars in my lifetime and have never been treated like this by any other dealership. Don't waste your time selecting a car and negotiating a deal. That number will mean absolutely nothing when you see your contract. Stick with one of the reputable Cadillac dealers in Houston. Stewart is not on that list. More

A wonderful experience at Stewart Cadillac Outstanding salesperson, Tony very helpful. Took time to work with us. The place was nice and clean and friendly people working to help each other. Outstanding salesperson, Tony very helpful. Took time to work with us. The place was nice and clean and friendly people working to help each other. My kind of place to buy a car. Love it! More

great company Wonderful experience from start to finish. Sales was very professional and friendly. Financing was easy and painless. Showroom was clean and pristeen. Wonderful experience from start to finish. Sales was very professional and friendly. Financing was easy and painless. Showroom was clean and pristeen. Excellent service and care! More

Unexpected Award After receiving phone call about a great sale, I decided to go by and see what the offer was. Upon entering the dealership everyone was so nice and fr After receiving phone call about a great sale, I decided to go by and see what the offer was. Upon entering the dealership everyone was so nice and friendly. since I have previously bought from this dealer I expected nothing less. Upon meeting my sale rep, he put me at ease and started the process. After test drive and being informed about the different functions of the car, all the other aspects of the car was ready for me to decide on. Was a little disappointed about the trade in value for my car because I kept the miles low. Going into a dealership and driving away in a new car under 3 hours was outstanding. More

Best Service Ever! What great service! Took half the time I was advised it would take. Warm cookies, fresh coffee, wifi and tv while I waited! Love it! What great service! Took half the time I was advised it would take. Warm cookies, fresh coffee, wifi and tv while I waited! Love it! More

Great Dealership I'm very happy I picked Stewart over the other Cadillac Dealers that I visited. Service is great before and after the sale. My sales person JD Ring an I'm very happy I picked Stewart over the other Cadillac Dealers that I visited. Service is great before and after the sale. My sales person JD Ring and my service manager Patrick Allen were wonderful. More

Stewart Cadillac Excellent process from start to finish. George Allen was an exceptional salesperson who was very knowledgable and personable. He spent the necessary Excellent process from start to finish. George Allen was an exceptional salesperson who was very knowledgable and personable. He spent the necessary time to answer our questions and we never felt pressured. We will be coming back. More

Friendly Staff Make Happy Customers I had been thinking about trading my 2010 SRX because I wanted a back-up camera. I thought about having one installed but was afraid of having someon I had been thinking about trading my 2010 SRX because I wanted a back-up camera. I thought about having one installed but was afraid of having someone other than Cadillac install it. When I brought my car in for the 50k mile maintenance the Service consultant was so happy and friendly that when he suggested that I speak with a sales person before they start the maintenance, I agreed. When I saw the smiling face of my first salesperson, I felt relaxed enough to discuss trading up. I am a retiree and am very cautious about my spending. I told the salesperson that I wanted a SRX with the same package as the 2010 but with a back-up camera. The sales person explained that because the 2014 is equipped with The Que, the backup-up camera could be installed in the dash screen rather than the rear view mirror. I am very happy with my new SRX and very pleased that the Service Consultant called the Sales person who convinced that I could get what I wanted at the price I wanted to pay. More

Employee Service My tire could not be repaired so I had to purchase a new one. I thought that the cost was a little high. This was my only concern. On the other hand, My tire could not be repaired so I had to purchase a new one. I thought that the cost was a little high. This was my only concern. On the other hand, Alvis Young was very helpful and explained everything in detail. His service was excellent!!!! More