Central Houston Cadillac

Don’t trust the service department. Said one thing was wrong , however it was another Said one thing was wrong , however it was another More

Someone always checks to see if you need assistance. Workers are very friendly and attentive. Workers are very friendly and attentive. More

Made service appt through the dealership - was given date and time exactly as I requested AND they completed the service and replaced a part same morning - fantastic service would highly recommend this deale and time exactly as I requested AND they completed the service and replaced a part same morning - fantastic service would highly recommend this dealership - they made service appt exceptionally convenient and efficient More

I went in for a simple oil change and was quoted a wait time of 30 minutes. 2 hours passed before I got my car. Missed several meetings and left rather unhappy. Director of service apologized and took care time of 30 minutes. 2 hours passed before I got my car. Missed several meetings and left rather unhappy. Director of service apologized and took care of the bill, but this type of service at a Cadillac dealership is unacceptable. There businesses that guarantee a 10 minute oil change and deliver on their promise. Why can't a luxury automobile dealership do the same? You expect better. More

Amanda always provides great customer service and keeps me updated while my vehicle is there for service. me updated while my vehicle is there for service. More

dealership was awesome. .everyone was helpful and so very nice..Bianca was awesome in training me on the vehicle .everyone was helpful and so very nice..Bianca was awesome in training me on the vehicle More

Smooth experience from initial contact to taking delivery in less than 24 hours. Finance team and sales worked closely to get everything handled with minimal effort. Highly recommended. in less than 24 hours. Finance team and sales worked closely to get everything handled with minimal effort. Highly recommended. More

Walter did a great job. He did everything that he promised. It was the easiest and most efficient car purchase in the last 40 years of my life. He did everything that he promised. It was the easiest and most efficient car purchase in the last 40 years of my life. More

Had a good experience getting my oil change. The service representative, Alvester is always professional and helpful. The service representative, Alvester is always professional and helpful. More

Our sales associate Walter was very personable and communicated well. He also followed through on providing everything owed by the dealership. communicated well. He also followed through on providing everything owed by the dealership. More