Central Houston Cadillac

The service experience was exactly as I'd expect from a Cadillac dealer. I brought in my car for repair, and Valentin, Julian, and Tristan were very helpful in getting my problem solved in a timely manner. Cadillac dealer. I brought in my car for repair, and Valentin, Julian, and Tristan were very helpful in getting my problem solved in a timely manner. I will be going back here for any GM car I have, and will recommend it to my friends. The salespeople and managers I met while waiting for service were very friendly as well. If I could rate higher than 5 stars, I would. More

Great service! I would recommend this dealership. Great location in central Houston. Great service department. I would recommend this dealership. Great location in central Houston. Great service department. More

Excellent service and treats you with importance. If you have any questions after the purchase the salesperson is available to help. If you have any questions after the purchase the salesperson is available to help. More

Buyer beware of these crooks! Save yourself a lot of headache and shop somewhere else ! Save yourself a lot of headache and shop somewhere else ! More

Everyone is friendly and ready to assist customers. I can get answers to question easily. I can get answers to question easily. More

DO NOT BUY USED CAR from here. No integrity, accountability or customer service focused. This is a reflection of all staff in used car sales, even management. I've been to Sewell, No integrity, accountability or customer service focused. This is a reflection of all staff in used car sales, even management. I've been to Sewell, Tom Ford and Central Houston Cadillac dealerships. And, Central Houston is the worse - unethical, dishonest, manipulate, etc. Go to Sewell. We purchased our car from Sewell and wanted to buy another Cadillac. Sewell didn't have what we want in stock, and it was a mistake to buy one from Central Houston. Sewell will outdo Central Houston in many ways: $$$, customer service, honesty, transparency, etc. The best decision to make is NOT to go to this dealership. More

Horrible experience they need training he indicated I had free oil change because I have extended warranty I called he indicated yes you have extended warranty only to demand I should pay after the oil chang free oil change because I have extended warranty I called he indicated yes you have extended warranty only to demand I should pay after the oil change was completed very untruthful. I will not recommend them to anyone. More

My experience with Mr. Alvester on Wednesday was supberb. He answered my questions, and gave reccomendations on what was needed. He earned a 10 from me!! Alvester on Wednesday was supberb. He answered my questions, and gave reccomendations on what was needed. He earned a 10 from me!! More

I had a Jeep that was extremely unreliable and had a horrible experience with the previous dealership. Then I met Tony at Central Houston Cadillac and everything changed. He took the time to listen to horrible experience with the previous dealership. Then I met Tony at Central Houston Cadillac and everything changed. He took the time to listen to what I wanted to achieve financially and what to look for in a vehicle. When you go to Central Houston Cadillac, ask for Tony McClelland! More

Misleading/inaccurate advertising. Disappointed in the overall experience. This dealership is not deserving of the Cadillac brand. They will not get my repeat business. Disappointed in the overall experience. This dealership is not deserving of the Cadillac brand. They will not get my repeat business. More