Central Kia of Plano

This was my first service appointment at this dealership. I was pleasantly surprised by the friendly and professional manner In which I was treated. I will definitely be back. I was pleasantly surprised by the friendly and professional manner In which I was treated. I will definitely be back. More

I receive excellent service every time I come to here! From the phone to the in person greeting. Everyone is always so helpful and approachable. From the phone to the in person greeting. Everyone is always so helpful and approachable. More

We bought our 17 year son his first car, a used 2016 Kia Forte from Central Kia of Plano. He had driven it less than 800 miles when the engine failed. Central Kia would not return my calls, would only Forte from Central Kia of Plano. He had driven it less than 800 miles when the engine failed. Central Kia would not return my calls, would only tell me to have it towed in with no assurance they would work with me to replace the engine. I am now having to spend over $4000 to have a remanufactured engine installed at another mechanic. Do not spend your money on a used car from this dealership. They even removed my post from their Facebook page. I will say that we bought the car used, as is with no warranty, but was not aware the Kia 10 year / 100,000 mile warranty did not apply. I will also say that car should last longer than 800 miles. More

Emily, Trey, Paul, and the entire service were tremendously helpful and my services was completed hours earlier than expected. It was a great experience. tremendously helpful and my services was completed hours earlier than expected. It was a great experience. More

I am completely satisfied with the service, thank you , Paul Gomez and Emily Bradbury , very kind , thanks . Paul Gomez and Emily Bradbury , very kind , thanks . More

Excelente servicio, atencion y ambiente. Conveniente para hacer la cita para mi servicio via internet. hacer la cita para mi servicio via internet. More

I have been with this dealership for decades. I stick with them because of their service shop that provides quality service service experience with them because of their service shop that provides quality service service experience More

Polite, straightforward dealer. Made the purchase pleasant with no hassle. Little extras that made want to recommend them to friends. pleasant with no hassle. Little extras that made want to recommend them to friends. More

Start to finish, I could feel the care and attention from all team members involved. Jordan did a fantastic job with follow up. Even though I wasn't always responsive, he responded quickly when I reached out all team members involved. Jordan did a fantastic job with follow up. Even though I wasn't always responsive, he responded quickly when I reached out; usually within a few hours at most. He was an efficient problem solver throughout the entire process, and made me feel like family. David was a huge help through the financing portion of the purchase. He made it so I didn't need a co-signer and I'm so happy with that. His sharp attention to detail and clear communications style are top notch. This is my first Kia and won't be the last! More

Excellent service for the work performed this morning on my vehicles software update for my Kia Soul. my vehicles software update for my Kia Soul. More