
Century BMW
Greenville, SC
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Josh was my CA and was a huge help. He kept me informed about the process of ordering and pickup. He was always honest and forthright. It was a pleasure working with him. He kept me informed about the process of ordering and pickup. He was always honest and forthright. It was a pleasure working with him. More
This is our fourth BMW that we have gotten from Century Greenville. They are always professional --- the whole team. They do exactly what they say they are going to do. We will continue to trade with th Greenville. They are always professional --- the whole team. They do exactly what they say they are going to do. We will continue to trade with them. More
*Do Not Recommend Service Center* I’ll keep this as concise as possible. Do not take your BMW/Mini here for anything more than an oil change. The service center will use your wallet to finance their pa concise as possible. Do not take your BMW/Mini here for anything more than an oil change. The service center will use your wallet to finance their part swapping science projects because they do not troubleshoot or validate anything. I took my car in for a fault light and the first laundry list estimate was over $3k in critical repairs needed for a car with 77k miles. I told them I only wanted to address the root cause of the light. I was told high pressure fuel pump $1200. They replaced it, same condition. Then they said my air filter $130 more. They replaced it, same condition. Then they sent a new estimate and said my turbocharger was bad $4100. So now I’m up to $7400 in recommendations for a 2016 Countryman with 77k miles with a book value of $14k. NO THANKS! Give me my car back. When I pick up my car, I ask when I get there, why did you replace the fuel pump? Answer: Computer codes - work plan. Then I ask, how did you validate? What were the fuel pressure readings target / actual? What were the before and after replacement? The engine wasn’t hard to start or sputtering. Could I get the diagnostic reports? They gave them to me and guess what? They didn’t even check the fuel pressure readings AT ALL! Not before changing the pump, not after! Zero validation! So what if we replace my turbo at $4100 and that isn’t it? What is next? How much could this cost me? What troubleshooting steps do you take? Answer: We just use the computer codes - work plan. So, you pay big $$ for high skilled technicians but what you get is low skilled robotic part changers that do not troubleshoot logically. Do yourself a favor, take it to a repair shop that actually has skilled technicians! Century is about revenue not service value! More
Great dealership. Test drove 3 cars, before deciding on our purchase. Our salesman, Anthony, was very helpful and able to answer all our questions. Test drove 3 cars, before deciding on our purchase. Our salesman, Anthony, was very helpful and able to answer all our questions. More
Listened to what we wanted, affirmed our thinking where we were right, showed us alternatives where we had odd expectations. Anthony C was a great help. BMW has incentives very few manufacturers have. We f we were right, showed us alternatives where we had odd expectations. Anthony C was a great help. BMW has incentives very few manufacturers have. We found $1500 in BMW incentives and $1000 in dealer discounts. They had a well equipped 530e in stock at MSRP that we pick. They did include one slightly over priced fluff but with the other factors it was deemed acceptable. More
What a great dealership. Friendly and helpful staff. Beautiful showrooms. Efficient paperwork. A pleasure to go to this car dealership! Friendly and helpful staff. Beautiful showrooms. Efficient paperwork. A pleasure to go to this car dealership! More
Very good interaction with the sales department. Car was being inspected and worked on before being put on the front line for sale. In today’s business that impressed me. Brought the car back da Car was being inspected and worked on before being put on the front line for sale. In today’s business that impressed me. Brought the car back day after I bought it it had the codes scan because I had an error service department took care of it very quickly and gave me a record of everything they found More