Back

Century West BMW

North Hollywood, CA

4.4
543 Reviews

4245 Lankershim Blvd

North Hollywood, CA

91602

Directions

By Type

Showing 543 reviews

January 30, 2023

Always great attention to detail. Always genuine concern to customer. Will never go anywhere else. More

by lishieswishes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hough
January 27, 2023

Service advisor was very helpful and informed me of my car issue. Very nice and professional More

by Debbie
Recommend Dealer
Yes
Employees Worked With
Forgot his name
January 23, 2023

The Service has been great thus far. But the sales department has been a disappointment and inferior. More

by Jsp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kim
January 09, 2023

I took my car for recall! Brian Hough took care of it, and everything went smooth.. Service tech performed multi point inspection.. and I loved the little video of the insp More

by Vavavoomvana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hough service advisor
January 04, 2023

Fair, knowledgeable and prompt service. Doug knew what my older X5 needed, and didn’t need yet. Delivered as promised. More

by Tmcmahon_90068
Recommend Dealer
Yes
Employees Worked With
Doug in service
December 31, 2022

Susan was my sale rep and she was professional, responsive and very nice. I couldn’t be happier with the dealership and my sales rep. Thank you century west bmw. More

by dcwatters
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan Flynn
December 30, 2022

I went in on a weekend evening, the staff was attentive, but could’ve been more patient with me. I also noticed my car had a scratched after I picked it up, I wish they would’ve been more aware of the condi More

by NewWheels
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Suarez
December 29, 2022

Century West is a great dealership with great service. My service handler Mike Kim is very knowledgeable and provided great service. More

by estewartucla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kim, Neviana Evans
December 29, 2022

Had my car for close to 50 days and couldn’t tell me for sure what was wrong with the car. Communication was poor and I had to start each conversation with asking what the status was. More

by Erikpattypepper
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Eddie Perez
December 29, 2022

Excellent service on my X1 M-Series! The scheduling and the loaner process were smooth! More

by Ben L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
...
10
...