I had the worst treatment ever from the service manager Service manager should be in sales not in service . When he found that I don't have warranty on the car he started recommending replacing the entire car even I told him on the phone Oil change only. My car has 35,000 miles only. Then after the service . He refused to reset the service message.
I’ve brought my car here several times for service and have always had a positive experience. The staff is helpful and courteous, and my service advisor Rekon is very knowledgeable. I’m very happy with the service I’ve received at Century West BMW!
Door lock and tire service; advisor recomm need additional, all good.
Very satisfied, no complaints!
Super duper, superkalifragicexpealadoshis, superb, superior, stupendous, amazing, extraordinary, extraordinary, collassal🤪🤗😊
This was one of the easiest and most enjoyable car purchases I have ever made. I found the car I liked on Century West’s website and contacted them for more information. My salesperson, Mark King, checked on the vehicle and set up a time for me to come see it. He followed up with me regularly by text, and he had the car waiting for a test drive when I arrived. After we drove the car, it took only about 30 minutes to finalize price, set up the financing, and sign the paperwork. Thanks Mark and Century West BMW!
Rekan and Jarod are both awesome. Great customer service, both are BMW enthusiast which is important to BMW owners. I have a early model M5 and Jarod gave great advice about financing a new car in the future. Rekan Owens an ‘M3 and is able to account for my car’s performance and the best use of a warranty
I love the sales team at Century West BMW. They always go above and beyond service wise. They always work with me whether it is a service appt or buying a new car. That is why I have gotten 3 cars from them. Jeremy has put together a great team!
Well organized, high quality service, and very nice hospitality
I got an email for the service appointment then I rescheduled it simply with the service center and later I got a reminder from them.
Also I have got a complimentary car till they finish the service
Thanks to Century West BMW
The service advisor was helpful, gave me frequent follow-ups as promised and the car was serviced and ready sooner than expected. My assigned service advisor (whom I think is the best) was off on Monday but the other advisor who handled my car was equally as attentive to my car which made me feel comfortable.