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Century West BMW

North Hollywood, CA

4.4
544 Reviews

4245 Lankershim Blvd

North Hollywood, CA

91602

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Showing 544 reviews

September 28, 2022

Michael was very professional and on time. Excellent service and even washed my car. They put a new air bag in my car due to a recall. Very pleased with the service I received. More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hidalgo
September 18, 2022

Very good customer service! Any question that I may have had they were well equipped to answer them More

by Simscourtney26
Customer Service
Recommend Dealer
Yes
Employees Worked With
Michael Kim
September 13, 2022

Customer Relation is Stellar! Brian Hough responded even he was off that day! Prompt response & update. Service is complete. Available online service recommendation, invoice, & pa More

by bozrah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hough
September 12, 2022

Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you 😊 More

by ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
September 03, 2022

The level of customer service is always flawless - from the staff who check you in to the Service Advisers to the techs who prepare a video review of their inspection, work and recommendations while the ca More

by kmoore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas McClure
September 01, 2022

I had a great experience going in for my first maintenance everyone was very welcoming and attentive. More

by Janet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Perez
August 24, 2022

The dealership is nice but the service department wasn’t that nice and didn’t do complete job Iam not satisfied More

by Kahrenpetrosian
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Hough zero star ————
August 18, 2022

Excellent service from Cesar and Mark Nishimura. I’ve been coming to the dealership for the last 20 years and I always leave happy. More

by Rad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar, Mark Nishimura
August 14, 2022

I recently purchased a new BMW here. First off, the place is immaculately clean and the people are nice. The car I bought was marked up 15% over the sticker price that was posted on Au More

by ttplayerwb
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Palacios, Kira Muraoka, Donald Engle, Fabie Dashti, Mark King, Mark Nishimura, Neviana Evans, Susan Flynn, Brian Ghosn
August 10, 2022

u charge way too much for servicing Service writer always helpful And Uber works out well More

by Ps70bx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabie Dashti
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