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Century West BMW
North Hollywood, CA
578 Reviews
CENTURY WEST BMW is proud to be your LOS ANGELES & surrounding Cities Dealership. If you've ever taken a look at a BMW models' spec or options sheet, you know there's quite a few ways to customize your model to your tastes.Our certified new and pre-owned BMW inventory means you can find the perfect model in our BMW deals for your needs. Our dealers will hone in on your interests and needs to help you customize a luxury vehicle that fits. Our dealership is also home to a service center that can handle any maintenance need. Our dealers would be more than happy to help you find the car that best fits your needs and tastes.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 578 reviews
November 13, 2022
Excellent customer service, they kept me informed and updated. Technician did great work on my car. Runs smooth and they were able fix the charger door and trunk. updated. Technician did great work on my car. Runs smooth and they were able fix the charger door and trunk. More
by Yesi
Employees Worked With
Michael Hidalgo, Neviana Evans
November 10, 2022
Excellent service and employees. Waiting area is comfortable. The video of verhicle inspection is amazing. Highly recommendable dealership Waiting area is comfortable. The video of verhicle inspection is amazing. Highly recommendable dealership More
by dulcemendoza99@yahoo.com
Employees Worked With
Eddie Perez and Irvin
October 27, 2022
The total experience was nice. My sales representative handled things in a very professional manner. I got the exact car that I wanted so I am very happy. My sales representative handled things in a very professional manner. I got the exact car that I wanted so I am very happy. More
by EB Properties
Employees Worked With
Botan Hawlery
October 26, 2022
The service department is horrible . I have had my car in 2 times and both times the service was the worse . No one communicates and they just don’t care about clients . Wants they suck I have had my car in 2 times and both times the service was the worse . No one communicates and they just don’t care about clients . Wants they suck you in after you buy . It just goes down hill . Wouldn’t not recommend at all !! More
by Bikerbunny1012
Employees Worked With
Michael , Brian
October 16, 2022
Very impressed with the after-sales service at Century West - their app makes scheduling service easy, fast and efficient. Doug, who handled my car’s service, took the time to explain the problem and the West - their app makes scheduling service easy, fast and efficient. Doug, who handled my car’s service, took the time to explain the problem and the solution, provided a loaner and got my car back to me by the end of the day, fixed, and washed. It really doesn’t get much better than that! Thanks to all at Century West for making my BMW experience so exceptional - even when I’m not driving! More
by DB in LA
Employees Worked With
Doug McClure
October 15, 2022
Very pleased with service advisor Michael Hidalgo. Very professional In addition to regular service, he asked if I had any other concerns. Had an issue with my nav. It was taken care of. Car was re Very professional In addition to regular service, he asked if I had any other concerns. Had an issue with my nav. It was taken care of. Car was ready when promised. He also provided a loaner car. Overall totally satisfied! Excellent service!! More
by martinji
Employees Worked With
Michael Hidalgo -service
