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Century West BMW
North Hollywood, CA
571 Reviews
CENTURY WEST BMW is proud to be your LOS ANGELES & surrounding Cities Dealership. If you've ever taken a look at a BMW models' spec or options sheet, you know there's quite a few ways to customize your model to your tastes.Our certified new and pre-owned BMW inventory means you can find the perfect model in our BMW deals for your needs. Our dealers will hone in on your interests and needs to help you customize a luxury vehicle that fits. Our dealership is also home to a service center that can handle any maintenance need. Our dealers would be more than happy to help you find the car that best fits your needs and tastes.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 571 reviews
August 04, 2022
My experience purchasing was mostly positive, but the service center is the best department. Always kind, willing to help, and efficient. Twice I have had to bring my car in, and the employees, Juan B service center is the best department. Always kind, willing to help, and efficient. Twice I have had to bring my car in, and the employees, Juan B. and Mike K. were great. More
by jmraft
Employees Worked With
Mike K.
August 03, 2022
I’ve had good experiences here in the past. Professional, friendly place. However, I was not happy with my most recent visit. A problem occurred with my car that resulted from the advice I was Professional, friendly place. However, I was not happy with my most recent visit. A problem occurred with my car that resulted from the advice I was given by someone in the service department. Rather than admit to an honest mistake, it was made out to be a fault entirely of my own that could not be covered by warranty, and so I had to pay over $1000 to fix it. Not fair, and not how you treat a loyal customer who has spent so much money at your business in the past. My recommendation is one with reservations. More
by A customer
Employees Worked With
Xxxx
August 02, 2022
Wasn’t offered a loaner. I have children that I need to take care of and would’ve loved if given a temporary car to continue with my daily schedule I have children that I need to take care of and would’ve loved if given a temporary car to continue with my daily schedule More
by suli985
Employees Worked With
Doug
July 29, 2022
Doug has been my service advisor for 8 years and has been consistent and exceptional every single time. I’m on my 4th bmw with century west and will forever consider this place home :-) consistent and exceptional every single time. I’m on my 4th bmw with century west and will forever consider this place home :-) More
by D Dempsey
Employees Worked With
Doug
July 26, 2022
The century west BMW is very professional. The receptionist attended you very quickly .the place is very clean at the end they send you a video explaining what you need to fixed on your car g The receptionist attended you very quickly .the place is very clean at the end they send you a video explaining what you need to fixed on your car good job thank you. More
by Pasonac
Employees Worked With
Doug. Macclur
July 12, 2022
Doug was my advisor. Great customer service. He took me in right on time of my appointment at 7:30 in the morning. Explained everything. Called me back when I had a quest Great customer service. He took me in right on time of my appointment at 7:30 in the morning. Explained everything. Called me back when I had a question. He personally called me to let me know when my car was ready. Really an exceptional customer service by Doug. I’ll make all my appointments with him from now on. More
by nikbran22
Employees Worked With
McClure, Doug
