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Century West BMW
North Hollywood, CA
573 Reviews
CENTURY WEST BMW is proud to be your LOS ANGELES & surrounding Cities Dealership. If you've ever taken a look at a BMW models' spec or options sheet, you know there's quite a few ways to customize your model to your tastes.Our certified new and pre-owned BMW inventory means you can find the perfect model in our BMW deals for your needs. Our dealers will hone in on your interests and needs to help you customize a luxury vehicle that fits. Our dealership is also home to a service center that can handle any maintenance need. Our dealers would be more than happy to help you find the car that best fits your needs and tastes.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 573 reviews
July 24, 2021
Leonard was the absolute best, no pressure, buying should always be this easy.. my wife loved her new car.. thank you Leo!.. i will recommend you!.. always be this easy.. my wife loved her new car.. thank you Leo!.. i will recommend you!.. More
by rickalvear
Employees Worked With
Leonard Turner
July 22, 2021
Took my car for service and it was an excellent experience from start to finish. No loaners available so they paid for an Uber for me. Gil was my service advisor and communicated with me effectivel experience from start to finish. No loaners available so they paid for an Uber for me. Gil was my service advisor and communicated with me effectively. Car was clean and work was excellent. More
by fredassi
Employees Worked With
Gil
July 20, 2021
Everyone I encountered was very nice and eager to help. Unfortunately they dropped the ball at least once, and if I had not called for an update, nothing would have been done. I will go in again only if I Unfortunately they dropped the ball at least once, and if I had not called for an update, nothing would have been done. I will go in again only if I can secure a loaner, which could take a few days. However, the work was excellent and timely once it was begun. And the the people were always friendly. More
by kchinn
Employees Worked With
Douglas McClure
July 10, 2021
You only buy the car once, but service is ongoing. I appreciate Doug and the professional and friendly service staff at Century West. I appreciate service that I can depend on. appreciate Doug and the professional and friendly service staff at Century West. I appreciate service that I can depend on. More
by ComptonInsurance
Employees Worked With
Doug McClure
July 09, 2021
Botan was the most amazing sales manager. Not at all pushy, but figuring out quickly what I wanted. It was such a pleasure, to buy a car from him - truly a luxury experience - right from the Earl Grey t pushy, but figuring out quickly what I wanted. It was such a pleasure, to buy a car from him - truly a luxury experience - right from the Earl Grey tea choices when we first sat down at his desk! Signing the paper work with Quyen who went through everything in such detail, taking the time to explain each option and weigh up its merit. Then not just being waved off, but having a BMW Genius explain all the vehicles functions. The whole experience was STELAR!!! More
by Patrick S
Employees Worked With
Botan Hawlery
July 01, 2021
Good job very professional thank you.the structure was comfortable workers I had a good experience a lot of information and why not good idea and advise comfortable workers I had a good experience a lot of information and why not good idea and advise More
by Bmw
Employees Worked With
Mark Nishimura
June 29, 2021
Outstanding costumer serviceFriendly , profesional , Outstanding costumer service Friendly , profesional , efficient Very nice environment 100% satisfacción Outstanding costumer service Friendly , profesional , efficient Very nice environment 100% satisfacción More
by Julia munoz
June 15, 2021
Completely dishonest. One of the worst experiences I’ve ever had. DO NOT do business here unless you want to be ripped off. I caught the salesman in several obvious lies. I left extremely angry ever had. DO NOT do business here unless you want to be ripped off. I caught the salesman in several obvious lies. I left extremely angry More
by Honest Reviewer
Employees Worked With
Mark Nishimura
