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Century West BMW

3.0

2 Lifetime Reviews

4245 Lankershim Blvd, North Hollywood, California 91602 Directions
Sales: (818) 432-5800

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2 Reviews of Century West BMW

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April 28, 2018

"Great experience! Friendly sales advisor and manager!"

- ema8720

The guys at Century West really treated me with respect and were always looking to get me in the BMW that I wanted and were able to get me the best payment. I went to many dealerships but ended up in Century West BMW in North Hollywood. I came with my dog and everybody was so nice with Comet He loved the experience! Thank you Century West BMW.

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Recommend Dealer
Yes
Employees Worked With
Cesar Jimenez
July 19, 2017

"why used car salespeople deserve the reputation they have"

- Crvcrasher

I found the car I wanted on dealer website and called ahead to ensure car was available and let them know when I would be there in about an hour to test drive it. Shahin, the salesperson assured me it would be there for me, pulled up and waiting for a test drive, knowing I was pressed for time. Instead, when I got there I was told some story about the car being in such demand that he had to hide it from the other salespeople so it would be available for me and that the car was down the street and his assistant would bring it around. After waiting 10 minutes he told me I would be driven to the lot where the car was kept, but that that was a good thing because I could experience driving it back on the freeway. It was a 13 mile drive to the lot where the car was parked and 13 miles back to the dealership! This was the most outrageous experience I've ever encountered at a dealership. Shahin's lies, arrogance and utter lack of concern or interest were appalling.

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Recommend Dealer
No
Employees Worked With
Shahin
1
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