Century West BMW - Service Center

Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you 😊 you Thank you Thank you Thank you 😊 More

The level of customer service is always flawless - from the staff who check you in to the Service Advisers to the techs who prepare a video review of their inspection, work and recommendations while the ca the staff who check you in to the Service Advisers to the techs who prepare a video review of their inspection, work and recommendations while the car is being serviced. More

I had a great experience going in for my first maintenance everyone was very welcoming and attentive. maintenance everyone was very welcoming and attentive. More

The dealership is nice but the service department wasn’t that nice and didn’t do complete job Iam not satisfied that nice and didn’t do complete job Iam not satisfied More

Great service for overall. Tried a few other service center, still came back to this century west bmw service. Their whole crew are very welcoming and knowledgeable. Will text Tried a few other service center, still came back to this century west bmw service. Their whole crew are very welcoming and knowledgeable. Will text and call you for updates. More

Thanks Eddie for helping me out with my X5. I also greatly appreciated the Uber ride back home! I also greatly appreciated the Uber ride back home! More

My experience purchasing was mostly positive, but the service center is the best department. Always kind, willing to help, and efficient. Twice I have had to bring my car in, and the employees, Juan B service center is the best department. Always kind, willing to help, and efficient. Twice I have had to bring my car in, and the employees, Juan B. and Mike K. were great. More

I’ve had good experiences here in the past. Professional, friendly place. However, I was not happy with my most recent visit. A problem occurred with my car that resulted from the advice I was Professional, friendly place. However, I was not happy with my most recent visit. A problem occurred with my car that resulted from the advice I was given by someone in the service department. Rather than admit to an honest mistake, it was made out to be a fault entirely of my own that could not be covered by warranty, and so I had to pay over $1000 to fix it. Not fair, and not how you treat a loyal customer who has spent so much money at your business in the past. My recommendation is one with reservations. More

Doug has been my service advisor for 8 years and has been consistent and exceptional every single time. I’m on my 4th bmw with century west and will forever consider this place home :-) consistent and exceptional every single time. I’m on my 4th bmw with century west and will forever consider this place home :-) More

It was a very smooth process. Everyone was super helpful. Definitely will be back here. Everyone was super helpful. Definitely will be back here. More