Century West BMW - Service Center

I scheduled my appointment for about two weeks out. Everything from greeting me, to the service and the pick up were excellent. I work with many dealerships and never had a better experience. Everything from greeting me, to the service and the pick up were excellent. I work with many dealerships and never had a better experience. More

Gil provided amazing service and seamless communication! He helped me through a nightmare of a situation and was super professional. Love this place! He helped me through a nightmare of a situation and was super professional. Love this place! More

I love the service you receive from this dealership service department. Gil was an amazing and honest advisor. You really feel the great customer service they provide. Work was done in a timely manner. service department. Gil was an amazing and honest advisor. You really feel the great customer service they provide. Work was done in a timely manner. They also offer Uber service if needed. More

The experience at this dealership was excellent with quick service that was very professional and on time quick service that was very professional and on time More

Great service, great people, especially a thank you to service advisor Kristina. Always responsible and returning your calls service advisor Kristina. Always responsible and returning your calls More

Century West BMW was Awesome!! Everyone there is very friendly and kind. I was so happy with Fredi he explained everything and took real good care of 2 BMW I bought in for Recall Airbags.. they offer cof friendly and kind. I was so happy with Fredi he explained everything and took real good care of 2 BMW I bought in for Recall Airbags.. they offer coffee and a place to wait! I will be back for more work done!! I recommend them strongly… Thank you again Fredi More

My service was good. I was there for my annual tuneup. Everyone was courteous and efficient. However, my service manager did not call me when my car was ready. I had to call him to find out it had been co Everyone was courteous and efficient. However, my service manager did not call me when my car was ready. I had to call him to find out it had been completed earlier. More

Clean facility. Knowledgeable service advisor. Comfortable waiting room. Still try to upsell services. Charged $105 labor for air intake filter replacement (do it yourself in 5 min). Comfortable waiting room. Still try to upsell services. Charged $105 labor for air intake filter replacement (do it yourself in 5 min). More

Excellent service. Gil Was very polite and provided excellent service and information. Highly recommend them. excellent service and information. Highly recommend them. More

Courteous, conscientious, respectful and responsive. I know these are tough times, but they took care of my car in a timely fashion. Christina Marks is great!!! know these are tough times, but they took care of my car in a timely fashion. Christina Marks is great!!! More