Century West BMW - Service Center

Poor service. Bad communication. No updates on car whatsoever. Called multiple times couldn’t get ahold of my service advisor Steve Smithson. Unorganized dealer. Bad communication. No updates on car whatsoever. Called multiple times couldn’t get ahold of my service advisor Steve Smithson. Unorganized dealer. More

Can always count on amazing service from Century West BMW! Piece of mind being in another location knowing they’ll take great care of my car and kid! BMW! Piece of mind being in another location knowing they’ll take great care of my car and kid! More

Never had to complain servicing my vehicles at Century West! Been purchasing and leasing vehicles from this store since 2001. Somehow, I always go back and this goes back to the great service and sales West! Been purchasing and leasing vehicles from this store since 2001. Somehow, I always go back and this goes back to the great service and sales team. Doug and the team at Century West BMW are our only BMW doctors, go see them if you ever need your BMWs serviced or repaired. More

Doug McClure is the best service manager, and I am very satisfied w the service I receive at Century West BMW satisfied w the service I receive at Century West BMW More

Doug in service is wonderful. He has been my service advisor for many years. I trust him to always be honest with me. He has been my service advisor for many years. I trust him to always be honest with me. More

Service personnel really do not seem to care about customers. Follow through is limited to texting when the car is ready and going to the cashier for pick up. Avoid them if possible. customers. Follow through is limited to texting when the car is ready and going to the cashier for pick up. Avoid them if possible. More

Eddie was great! Oil Service was quicker than most other dealers. Only downside is that I have to take the 405 to get there!!! :-) Oil Service was quicker than most other dealers. Only downside is that I have to take the 405 to get there!!! :-) More

Eddie is awesome I would definitely recommend going to service or repair the vehicle there. service or repair the vehicle there. More

Excellent customer service, I wouldn’t go anywhere else! ! Chris Gibson rocks!! Can’t wait for my next car service experience ! Chris Gibson rocks!! Can’t wait for my next car service experience More

I went agian and two spanish males Service manager luis and the part department that work there kept saying my vehicle is not plug in luis and the part department that work there kept saying my vehicle is not plug in More