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Century West BMW - Service Center

North Hollywood, CA

4.3
284 Reviews

284 Reviews of Century West BMW - Service Center

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November 28, 2020

I received great service today at the Century West BMW !!! Service Advisor is very friendly, caring and helpful, other staff are also polite and helpful as well !!! More

by A Loyal Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krisztina Marx, Donald Engle
November 21, 2020

Always very helpful. Taking care of business and on time. I drive all the way from the west side because of the service I get. I am very pleased with the service and the sales department of that dealership. More

by levskiusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neviana Evans
November 14, 2020

I have been going here for years. The service is excellent. They are very accommodating. The car was ready when they said it would be. More

by Marie
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hough
November 14, 2020

My service advisor for the last 2 years no longer works there. I can happily say that I now work with Alen Yadegar. 5 stars and 2 thumbs up! More

by Fox Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier
October 25, 2020

Excellent service by all crew members specially Romelia (loaner manager) very professional and friendly exceded expectations. Thank you all for all your help and see you soon 👍🏻 More

by Marcos
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Romelia Padilla
October 23, 2020

This is a typical dealer. Sales was ok, but the dealer will carry BMWs water when it comes time to get help with service, which on a cpo BMW is frequent. I'm dinging the dealer because when we needed hel More

by Ivaluemyprivacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department manager and staff, Mark Nishimura
October 21, 2020

We have two new bmw's recently moved near this dealership. We brought one in for service multiple times without any issues. We brought the second vehicle in two weeks ago for oil change and servic More

by Patrick W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Ghosn
October 19, 2020

I purchase a vehicle at least once a year and I have never had an experience so terrible like this. From the price to repair quoted to me and what you charged to my insurance to waiting 3 days for a re More

by Alcarlos1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fred Service Manager. , Brian Ghosn
October 17, 2020

Brought my car in for routine service and it couldn’t have been more pleasant and efficient. Albert was courtiers and pleasant, highly rated service. More

by dmc104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Hong
October 07, 2020

Doug is amazing! Perfect example of customer service. Patient, attentive and most importantly honest. One of the reasons why I’ve remained a loyal customer. More

by GlamGurl Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug McClure, Mark Nishimura
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