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Century West BMW - Service Center

North Hollywood, CA

4.3
284 Reviews

284 Reviews of Century West BMW - Service Center

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September 05, 2020

I’ve been taking my car to an independent shop for servicing, but the last few times brought it in the dealer, just because it’s a bit more convenient to get to. Well, the last two times have reminde More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Douglas McClure
August 15, 2020

I'd definitely recommend this dealership for sales, but today's service tech and rep SUCKED!! I went in, no appt because the light came on that indicated that my right rear blinker was out. Easy fix, right More

by BringMyWheels
Recommend Dealer
Yes
Employees Worked With
Brian (Service Rep)
August 10, 2020

Shahin was so nice and very helpful. Did his best to make sure I got the best deal. Very thankful for his help. Totally recommend him. More

by Mayracastaneda90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahin Sabzehroo
August 09, 2020

Great experience from drop off to pick up. I brought my X5 In to fix something that was under warranty and they took care of it and more. My service advisor Albert was professional, organized and very hel More

by Mgm90025
Recommend Dealer
Yes
Employees Worked With
Albert Hong
June 27, 2020

Great Service Great service Very happy with the service, with the customer service also... We will be back to that dealership, no questions about that. Sales depa More

by Kris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alen Yadegar, Nwviana...
June 07, 2020

Close by clean and consistent. From the sales staff to the service staff, it’s always a top notch courteous and efficient experience. Kudos to Fred Binder. More

by Mikeguyinc
Recommend Dealer
Yes
Employees Worked With
Alan, Christina, Fred, Jeremy Grossman, Neviana Evans
June 04, 2020

Alen Yadegar is the man! Alen Yadegar made sure I had a great first experience, he walked me thought the process and locked me in as a returning customer! Definitely made me f More

by G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enrique Mena
May 25, 2020

HORRIBLE SERVICE EXPERIENCE - AND NO FOLLOW UP What a horrible service experience. Johnathan Mendez promised me he would be straight with me (after I explained to him that I had bad luck with anoth More

by BEEMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jonathan Mendez
May 23, 2020

replace broken windshield Century West BMW again shows why I have been dealing with them for almost 30 years. Great people and great customer service. Can't say enough about More

by Marvin Music
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Smithson, Mark Nishimura
May 16, 2020

The service department personnel at Century West are so friendly and completely tuned in to customer service. I always receive timely status updates while my car is being serviced. This dealership is pheno More

by Charla
Recommend Dealer
Yes
Employees Worked With
Steven, Fred
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