Century West BMW - Service Center
North Hollywood, CA
284 Reviews of Century West BMW - Service Center
Very clean. organized and efficient dealership.Great Very clean. organized and efficient dealership. Great follow up, and impeccable service department. Very professional and knowledgeable sales repres Very clean. organized and efficient dealership. Great follow up, and impeccable service department. Very professional and knowledgeable sales representative. Definitely one stop dealership. Thank you More
I own 2001 and 2002 e46 m3s Both cars have less than 15,000 miles on them and I really get nervous when I take them anywhere I needed to have the airbag switched out every time I’ve ever gone to the dea 15,000 miles on them and I really get nervous when I take them anywhere I needed to have the airbag switched out every time I’ve ever gone to the dealership they always taking good care of me so I left both cars there a good hands and they came home in good hands I love you guys so much thank you for being so wonderful I have 15 BMW is currently in this dealership is the only place I would go for service and parts More
During the situation we are experiencing I was really grateful that century west was open to service my car , they did an outstanding job thanks grateful that century west was open to service my car , they did an outstanding job thanks More
Charged me $602.00 to replace one fuel injector although they had promised me over the phone that it would be within $500. They charged me diagnostic fee although I repaired my car there, and I had told the they had promised me over the phone that it would be within $500. They charged me diagnostic fee although I repaired my car there, and I had told them that it was fuel injector #4. More
Century West excellent service department..efficient amiable knowledge trustworthy car ready when promised (this review should not require a specific word count it is naive request) amiable knowledge trustworthy car ready when promised (this review should not require a specific word count it is naive request) More
I’ve been taking my cars to Century west BMW for close to 20 years. From the moment the adviser takes over the car, to the time I pick it up there is always clear communication of the status of my car. I wou 20 years. From the moment the adviser takes over the car, to the time I pick it up there is always clear communication of the status of my car. I wouldn’t trust another dealer to work on my cars... everything is always repaired/replaced in one trip unless it’s needed to go back due to parts not being available/BO. Plus getting a loaner car when repairs take longer than a day is a Plus. More
Fast maintenance service and work to be done fully explained by the service advisor. Car was delivered as promised, with quick drop off and pick up explained by the service advisor. Car was delivered as promised, with quick drop off and pick up More
Century West BMW is a wonderful dealership. They listen to their customers concerns, very friendly and courteous, but most importantly, they take great care of your car. I hope they will never change their to their customers concerns, very friendly and courteous, but most importantly, they take great care of your car. I hope they will never change their customer service standards. More
Always great service. Timely, convenient and great communication for work needed to be done! I have been a Loyal customer of over 15 years and DOUG McClure has always been my service advisor! communication for work needed to be done! I have been a Loyal customer of over 15 years and DOUG McClure has always been my service advisor! More
Service was excellent and customer service with each person was very professional. Got my tires fixed and car runs great. Fast service and was able to wait in lounge which was clean and pleasant. person was very professional. Got my tires fixed and car runs great. Fast service and was able to wait in lounge which was clean and pleasant. More