Century West BMW - Service Center

Doug is the BEST service advisor! He is very knowledgeable, trustworthy and has great customer service skills. Always models what customer service is really all about. Thank you!!! knowledgeable, trustworthy and has great customer service skills. Always models what customer service is really all about. Thank you!!! More

The service department is great, very accommodating of special requests and I think the pricing is competitive. Kudos to Doug McClure, for his help in getting the right service for my car. I’ve been comin special requests and I think the pricing is competitive. Kudos to Doug McClure, for his help in getting the right service for my car. I’ve been coming here for years even though my car is way out of warranty. More

Excellent praise Excellent service The best dealership experience I would definitely recommend this dealership and Neviana Alan fros service is also gr praise Excellent service The best dealership experience I would definitely recommend this dealership and Neviana Alan fros service is also great 👍 I bought the car from there, service it there and couldn’t be happier! More

Just a few words Excellent service. Absolutely no waiting for service manager. He was very professional and made sure all details were covered. I used the waiting room Excellent service. Absolutely no waiting for service manager. He was very professional and made sure all details were covered. I used the waiting room until work was completed and found it clean and very comfortable. Thank you. More

Always a positive experience dealing with Steve (Smithson) Whenever I have a service need for my car, Steve is great to explain the service needed and his recommendations to get me back on the road. Whenever I have a service need for my car, Steve is great to explain the service needed and his recommendations to get me back on the road. More

New tires Steve Smithson at Century West BMW is the best!!! He always takes good care of me. Although it’s never pleasant to have unexpected repairs, Steve ma Steve Smithson at Century West BMW is the best!!! He always takes good care of me. Although it’s never pleasant to have unexpected repairs, Steve makes it as pleasant as possible. More

Service I like this dealership. Very friendly staff, outstanding customer service. They perform great job on my car every time I visit. The most important par I like this dealership. Very friendly staff, outstanding customer service. They perform great job on my car every time I visit. The most important part is - always complete the work on time as promised. Thanks so much especially to my service technician Steve Smithson. More

Best experience ever Thanks to Douglas I had a great experience while my vehicle was in for service. He was very attentive with my concerns and updated me on what was need Thanks to Douglas I had a great experience while my vehicle was in for service. He was very attentive with my concerns and updated me on what was needed to be done. More

Great experience with my service advisor Alen Yadegar (my service advisor) did and amazing job informing me about what needs to get done on my car. He was very fast and efficient. Very happy Alen Yadegar (my service advisor) did and amazing job informing me about what needs to get done on my car. He was very fast and efficient. Very happy with his service. More

Wonderful experience. Every interaction with every person at this dealership is a joy. Everything runs very smoothly. Very knowledgeable staff. Would definitely recommend t Every interaction with every person at this dealership is a joy. Everything runs very smoothly. Very knowledgeable staff. Would definitely recommend this dealership to anyone. More