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Century West BMW - Service Center

North Hollywood, CA

4.3
284 Reviews

284 Reviews of Century West BMW - Service Center

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April 12, 2019

Service above and beyond. I Purchased a certified preowned BMW from another dealership and was disappointed to find that a few items covered under the original factory warranty More

by BruceG123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Mendez
April 11, 2019

Please listen better When there is a concern with breaks making a squeaking noise you don’t eliminate it by chafering them. I left the dealer with worst breaking than befo More

by Hovobm
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service advisor
March 31, 2019

2 Thumbs up!!! Can’t complain no matter what! For his knowledge, kindness and how he responds, so quick no wait time.I am very satisfied !!!Thanks to Steve Smithson More

by M4Sexy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Nishimura
March 30, 2019

Service Kristina from service is amazing. She is always considerate of the situation a customer may be facing. She gave me a loaner while my vehicle was in se More

by daylan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Marx
December 18, 2018

Below Average Took too long to get my car serviced and no call back. I had paint all around my car and they said NOTHING . I took it in the next day and all they d More

by oshahidi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ahmed
December 17, 2018

BMW Service Made an appointment for service for Saturday morning at 9am (12/5), was promptly greeted by my service advisor Mr. Steve Smithson at about 9:05, took More

by JSimmons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Smithson, Service Advisor
December 01, 2018

Excellent customer service! Century West BMW always provides excellent customer service! They are very thorough in their work and make me feel comfortable and at home. Keep up th More

by Century West BMW driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bilal Ahmed, Romelia Avalos
November 24, 2018

Awesome service in every way Outstanding job. Timely, courteous respectful informative , they were overwhelmed with custimirs and unexpectedly kept their commitment to our appoint More

by Chuster
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, my service rep
November 24, 2018

Happy Customer This dealership was fast. Our service advisor was Allen Yadegar, he was very friendly and informative, kept us in the loop and explained the details o More

by MarinaK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Yadegar
November 24, 2018

15,000 mile tune up Century West BMW is an awesome place to get your car! I’ve gotten my last 5 cars there & the service is bar none the best out there! Had my car servic More

by BMW Gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Smithson , Neviana Evans
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