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Century West BMW - Service Center

North Hollywood, CA

4.3
284 Reviews

284 Reviews of Century West BMW - Service Center

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November 14, 2018

Worst service in my entire BMW history I had the worst treatment ever from the service manager Service manager should be in sales not in service . When he found that I don't have warranty o More

by Charihi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bills Ahmad, Kira Muraoka, Fabie Dashti
November 10, 2018

Driver side door lock not working, check tires Door lock and tire service; advisor recomm need additional, all good. Very satisfied, no complaints! Super duper, superkalifragicexpealadoshis, More

by Petunia 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Binder and Steve Smithson; Jake and Josh are all EXCEPTIONAL PEOPLE and professional with excellent “people skills”! Give them raises!!!??
November 10, 2018

First Class! I’ve brought my car here several times for service and have always had a positive experience. The staff is helpful and courteous, and my service advis More

by VroomVroom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rekon
November 02, 2018

Century West BMW Rocks Rekan and Jarod are both awesome. Great customer service, both are BMW enthusiast which is important to BMW owners. I have a early model M5 and Jarod More

by Korys M5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rekan and Jarod
October 28, 2018

I love it Well organized, high quality service, and very nice hospitality I got an email for the service appointment then I rescheduled it simply with the ser More

by Ghbmwdealer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Shaikh
October 17, 2018

Beyond satisfactory The service advisor was helpful, gave me frequent follow-ups as promised and the car was serviced and ready sooner than expected. My assigned service More

by Soycar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas service advisor
October 13, 2018

Great Service I could not possibly be happier with Doug McClure and Century BMW! I took my car for service and picked it up within 3 hours. Everything was done perf More

by TBthe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug McClure
October 13, 2018

Service Great! I’ve been going to Steve Smithson for many years and would not hesitate to recommend him. He is always friendly and explains the situation well More

by seVfen-giwhuk-dawti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahin Sabzehroo
October 11, 2018

Service on my BMW I was there to have my BMW serviced and they always are quick to get me out and back to my office or home which is helpful! More

by Dansmyrealtor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug McClure, Donald Engle
July 17, 2018

Avoid at All Costs Shahin Sabzehroo sold me a certified preowned vehicle, still under its original warranty, that has broken down twice within a little over six months o More

by DarkwingDick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shahin Sabzehroo