Century West BMW - Service Center

Worst service in my entire BMW history I had the worst treatment ever from the service manager Service manager should be in sales not in service . When he found that I don't have warranty o I had the worst treatment ever from the service manager Service manager should be in sales not in service . When he found that I don't have warranty on the car he started recommending replacing the entire car even I told him on the phone Oil change only. My car has 35,000 miles only. Then after the service . He refused to reset the service message. More

Driver side door lock not working, check tires Door lock and tire service; advisor recomm need additional, all good. Very satisfied, no complaints! Super duper, superkalifragicexpealadoshis, Door lock and tire service; advisor recomm need additional, all good. Very satisfied, no complaints! Super duper, superkalifragicexpealadoshis, superb, superior, stupendous, amazing, extraordinary, extraordinary, collassal🤪🤗😊 More

First Class! I’ve brought my car here several times for service and have always had a positive experience. The staff is helpful and courteous, and my service advis I’ve brought my car here several times for service and have always had a positive experience. The staff is helpful and courteous, and my service advisor Rekon is very knowledgeable. I’m very happy with the service I’ve received at Century West BMW! More

Century West BMW Rocks Rekan and Jarod are both awesome. Great customer service, both are BMW enthusiast which is important to BMW owners. I have a early model M5 and Jarod Rekan and Jarod are both awesome. Great customer service, both are BMW enthusiast which is important to BMW owners. I have a early model M5 and Jarod gave great advice about financing a new car in the future. Rekan Owens an ‘M3 and is able to account for my car’s performance and the best use of a warranty More

I love it Well organized, high quality service, and very nice hospitality I got an email for the service appointment then I rescheduled it simply with the ser Well organized, high quality service, and very nice hospitality I got an email for the service appointment then I rescheduled it simply with the service center and later I got a reminder from them. Also I have got a complimentary car till they finish the service Thanks to Century West BMW More

Beyond satisfactory The service advisor was helpful, gave me frequent follow-ups as promised and the car was serviced and ready sooner than expected. My assigned service The service advisor was helpful, gave me frequent follow-ups as promised and the car was serviced and ready sooner than expected. My assigned service advisor (whom I think is the best) was off on Monday but the other advisor who handled my car was equally as attentive to my car which made me feel comfortable. More

Great Service I could not possibly be happier with Doug McClure and Century BMW! I took my car for service and picked it up within 3 hours. Everything was done perf I could not possibly be happier with Doug McClure and Century BMW! I took my car for service and picked it up within 3 hours. Everything was done perfectly and even more. More

Service Great! I’ve been going to Steve Smithson for many years and would not hesitate to recommend him. He is always friendly and explains the situation well Great! I’ve been going to Steve Smithson for many years and would not hesitate to recommend him. He is always friendly and explains the situation well. More

Service on my BMW I was there to have my BMW serviced and they always are quick to get me out and back to my office or home which is helpful! I was there to have my BMW serviced and they always are quick to get me out and back to my office or home which is helpful! More

Avoid at All Costs Shahin Sabzehroo sold me a certified preowned vehicle, still under its original warranty, that has broken down twice within a little over six months o Shahin Sabzehroo sold me a certified preowned vehicle, still under its original warranty, that has broken down twice within a little over six months of my purchase. I should mention that both times, I was traveling at high speed on the freeway when the vehicle suddenly and completely shutdown, coming to a complete stop and endangering my life and those of others on the freeway. After having earned his commission, he's wiped his hands of any responsibility and has not helped in any way to resolve the issue. Service department has not been much better. The first time the car brokedown, they blamed it on the fuel tank, despite the car flashing powertrain messages. The second time, they blamed it on the fuel pump, despite the car again flashing powertrain messages. They've also informed me that they cannot guarantee-- after two services-- that the car will not breakdown down on the freeway again, despite the obvious danger to my physical safety. If you don't like paying a nice chunk of change to buy a useless death trap, I'd suggest avoiding this place and, in particular, Shahin. More