Century West BMW - Service Center

Out of 3 BMW dealerships I have either leased from or had service with, Century West is by far the nicest, most honest and efficient. Doug took care of me this time and he will be my go to from now on. Can' service with, Century West is by far the nicest, most honest and efficient. Doug took care of me this time and he will be my go to from now on. Can't say enough of his help and attitude. More

Service appointment was seamless! Highly recommend this location.I made a same day appointment and the car was spotless when I picked it up. Highly recommend this location.I made a same day appointment and the car was spotless when I picked it up. More

The people that work here are lovely… avoid BMW of BevHills at all cost. I’ve bought both my BMWs from BevHills and made the mistake of taking them in for service in the past, was the worst experience BevHills at all cost. I’ve bought both my BMWs from BevHills and made the mistake of taking them in for service in the past, was the worst experience of my life, and I served in the US Navy during Operation Iraqi/Enduring Freedom. Century West employees are great… so much so that I drive here from WeHo for the exceptional service. More

I've worked with Douglas for many years and he's one of the best service guys! Very prompt and helpful. Also this BMW location takes great care of their customers and do the small touches like wash and va the best service guys! Very prompt and helpful. Also this BMW location takes great care of their customers and do the small touches like wash and vacuum your car after services have completed. I really like this location. More

Everything was done perfectly. car was clean Thanks to John for helping me out and being so kind car was clean Thanks to John for helping me out and being so kind More

Terrible communication, terrible service, would not recommend. Terrible communication, terrible service, would not recommend. Terrible communication, terrible service, would not recommend. recommend. Terrible communication, terrible service, would not recommend. Terrible communication, terrible service, would not recommend. More

Service Advisor was off the day I picked up car. Had to chase the car down. No one seemed to own the situation. After I paid, I realized I had a $50 gift card. They would not allow me apply since " Had to chase the car down. No one seemed to own the situation. After I paid, I realized I had a $50 gift card. They would not allow me apply since "ticket was closed". It just laziness. Your telling me the transaction could not be modified 2 minutes later. That's the kind of thing that leaves a bad taste in people's mouth. After coming here for 15 years, I'll be going elsewhere. More

Helpful and friendly personnel. Convenient and comfortable pick-up and drop-off area. Service advisor and technician are knowledgeable. Convenient and comfortable pick-up and drop-off area. Service advisor and technician are knowledgeable. More

Doug was my advisor and everything went smoothly coming in to take care of multiple recalls. in to take care of multiple recalls. More