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Century West BMW - Service Center

North Hollywood, CA

4.3
284 Reviews

284 Reviews of Century West BMW - Service Center

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January 04, 2023

Fair, knowledgeable and prompt service. Doug knew what my older X5 needed, and didn’t need yet. Delivered as promised. More

by Tmcmahon_90068
Recommend Dealer
Yes
Employees Worked With
Doug in service
December 29, 2022

Excellent service on my X1 M-Series! The scheduling and the loaner process were smooth! More

by Ben L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
December 29, 2022

Century West is a great dealership with great service. My service handler Mike Kim is very knowledgeable and provided great service. More

by estewartucla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kim, Neviana Evans
December 15, 2022

I worked with Eddie - everything went smoothly and Eddie explained everything in a clear manner. I would recommend Century West BMW to anyone interested in a car purchase or car service. More

by marcrin13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
December 12, 2022

Service is always good and the associates are very professional. Great use of technology to enhance the experience. Video of inspection is outstanding! More

by jkoenig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DoogMcLure
December 11, 2022

Always good customer service and very pleasant to deal with. No issues at all. Thank you for the service! More

by JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Ghosn
December 05, 2022

Good service. No complaints. Did what they had to do without issues that I'd expect at almost any other dealership. Would recommend. More

by lazybear03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie service dept
November 10, 2022

Excellent service and employees. Waiting area is comfortable. The video of verhicle inspection is amazing. Highly recommendable dealership More

by dulcemendoza99@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Perez and Irvin
October 26, 2022

The service department is horrible . I have had my car in 2 times and both times the service was the worse . No one communicates and they just don’t care about clients . Wants they suck More

by Bikerbunny1012
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Michael , Brian
October 19, 2022

The dealership has changed a lot since the ownership changed. Thankfully, the best service advisor is still at Century West More

by Ci.kahn1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug McClure
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