Certified Autoplex Inc

Still do not have my car The sales and financing people mislead me and i had to do a lot of extra work and i still do not have approval or the car yet, i am not sure why i am The sales and financing people mislead me and i had to do a lot of extra work and i still do not have approval or the car yet, i am not sure why i am getting a survey. More

New Pre owned Car Purchase My over all experience with Josh was excellent. He was very friendly, helpful and knowledgeable. We will definitely purchase our next car with him. My over all experience with Josh was excellent. He was very friendly, helpful and knowledgeable. We will definitely purchase our next car with him. Thank you More

Amazing Seamless process. I did not feel pressured at all. Go see Ray Kay he will take care of you! Everyone was very helpful and accomodating. Seamless process. I did not feel pressured at all. Go see Ray Kay he will take care of you! Everyone was very helpful and accomodating. More

Very professional The best to deal with Have u been looking for that great vehicle? No one seems to want to work witn u? Have no fear certified Autoplex is near. #TheyWill Have u been looking for that great vehicle? No one seems to want to work witn u? Have no fear certified Autoplex is near. #TheyWill More

Excellent customer service Great people to deal with. Ray was an excellent sales person and very patient to our needs. He showed us several car before we were ready to purchase. Great people to deal with. Ray was an excellent sales person and very patient to our needs. He showed us several car before we were ready to purchase. He was very professional in answering all of our questions. More

Awesome Experience The BEST experience I have ever had buying a car... My salesman, Al Heirani was awesome at explaining everything about the BMW I purchased. The financ The BEST experience I have ever had buying a car... My salesman, Al Heirani was awesome at explaining everything about the BMW I purchased. The finance department explained everything in detail. I was in and out in-about 2.5 hours, unbelievable because typically buying a new vehicle you are beat down after spending all day at the dealership... Will be telling everyone I know to go to “Certified Autoplex”... More

Five starts for sure I went in as a first time buyer and purchased a Chevy Equinox. Josh and Kurt were so helpful and made the process so quick and painless. Highly recomm I went in as a first time buyer and purchased a Chevy Equinox. Josh and Kurt were so helpful and made the process so quick and painless. Highly recommend these awesome guys! More

Excellent customer service My husband and I had the absolute best experience buying our Tahoe with Certified Autoplex! Brian, our sales rep, went above and beyond to help with t My husband and I had the absolute best experience buying our Tahoe with Certified Autoplex! Brian, our sales rep, went above and beyond to help with the process. We couldn’t both be there at the same time or even same day to see it and the guys all made it so comfortable for me to be there without him. Jason in finance and Demarcus the sales manager were great to work with too! We will definitely be referring all of our friends to them! More

Car sales the right way! Before I go on into my review, I'd like to provide a little background on my experience with car dealerships. I've had one previous car sales exper Before I go on into my review, I'd like to provide a little background on my experience with car dealerships. I've had one previous car sales experience before purchasing my new car. I was a young guy stationed in California and just off my first deployment, so I had a fair amount of money in the bank; far more than my 20-year-old impulsive self knew how to manage. I spent less than a week researching two different car models with standard transmissions and when I settled on the exact look and trim I wanted, I discovered there were only two cars that fit the criteria within 500 miles of me. One was 10 miles away, the other 450. Naturally I went with the closer one and did everything you weren't supposed to do when buying a car: I told them I only wanted their specific car, the amount I had in the bank, that I wanted the car immediately...pretty much laying all my cards on the table. I didn't ask anything about the car itself, like about warranties, service history, vehicle history reports, any extraneous fees, etc. In the end I left the dealership that day paying $6.5k over the listing price without anything to show for it. Fast forward to the present. I moved to Texas from my home state within the year and this time I did my research. I spent 3 weeks looking at all of the deals out there, not narrowing my search down the slightest. I was mainly concerned about warranties and making sure I got my money's worth this time. Certified Autoplex's "lifetime powertrain warranty" caught my eye and they had 3 cars identical to one I was searching for. This was the 8th dealership I visited within my time car shopping and I had no intention of buying a car when I went in. I just wanted information for comparative analysis. I called Certified Autoplex and Rich invited me to take a look at the cars. When I walked in he greeted me and immediately directed me to someone who could help. Dennis was an absolute pleasure to work with. He didn't pressure me into any kind of decision making and was hellbent on getting all of the facts laid out before I even started the car buying process. He didn't give me any cliche lines like the car being perfect for me, or that he could see me driving in it, or anything of that nature. He was trustworthy and didn't try to hide anything about the car. Most importantly, he always double checked that I understood the facts. He even provided me with advice on external matters, since I'm relatively new to the area. I was completely sold. Despite being unprepared to purchase the car that day, the dealership made the process quick and painless. Jason and Demarcus took the time to go through and explain the fine details, staying after hours, and paying particular attention to the lifetime warranty and options available. There weren't any surprises in store when the pen in my hand started scribbling my signature across all of the documents, unlike my first car buying experience. Even after the fact, Certified Autoplex helped me with problems I was naive about, like the fact that I traded in my old car and didn't know I could transfer my personalized plates to the new one. They searched for my plates, called me as soon as they found them, and helped rectify the situation. I highly recommend you go to Certified Autoplex for your next car purchase. It was worth all my time and effort spent and I consider the whole experience a great success. More

Excellent sales and finance professionals Josh, our sales advisor, and Kurt, the finance advisor, were both awesome to work with. Josh was extremely responsive to my questions and helped me th Josh, our sales advisor, and Kurt, the finance advisor, were both awesome to work with. Josh was extremely responsive to my questions and helped me through the entire process. Kurt kept the finance part short and sweet and got us on the road before we knew it. Just a great experience overall! More