Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Certified Benz & Beemer - Service Center
Scottsdale, AZ
1,626 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,626 Reviews of Certified Benz & Beemer - Service Center
Sort by
June 12, 2018
Friendly service and ZERO wait time. Michael was ready with paperwork at the appointment time, so I just gave him the keys and was done. Pick-up was equally as quick and smooth. Service Michael was ready with paperwork at the appointment time, so I just gave him the keys and was done. Pick-up was equally as quick and smooth. Service seemed thorough, car was cleaned well and the whole experience was hassle free. More
by Bow4YipYip
Employees Worked With
Mike Miller
June 12, 2018
Maintenance Made Easy CBB really takes the sting out of pricey Mercedes maintenance. Needed regular service plus a repair, handled with such ease. Michael Miller handled CBB really takes the sting out of pricey Mercedes maintenance. Needed regular service plus a repair, handled with such ease. Michael Miller handled it all for me, I have total confidence in him & he alone will be the reason we will continue to buy from CBB. Just doesn’t get any better! More
by Hritsco
Employees Worked With
Mike Miller
June 10, 2018
Michael Miller is top-notch I always bring my Mercedes Benz GL450 to CBB and Michael Miller for service or troubleshooting. He always take great care of me and my vehicle. I real I always bring my Mercedes Benz GL450 to CBB and Michael Miller for service or troubleshooting. He always take great care of me and my vehicle. I really appreciate his great service. I will definitely come back to CBB and Michael Miller for my next service. More
by Pinkjin467
Employees Worked With
Mike Miller
June 09, 2018
BMW Service Randy did a great job getting my car service and cleaned. He also took time to explain some features on my car that I was unaware of and that was gre Randy did a great job getting my car service and cleaned. He also took time to explain some features on my car that I was unaware of and that was great. More
by Personal
Employees Worked With
Randy Wood
June 09, 2018
Service Dept. is great to work with. Collin is great, Very professional. The kind of person you would have as a friend. Service was top notch. Everybody at this dealership is friendly. Th Collin is great, Very professional. The kind of person you would have as a friend. Service was top notch. Everybody at this dealership is friendly. The waiting lounge is comfortable. More
by Capt
Employees Worked With
Collin Moore
June 07, 2018
Great service-staff friendly. Some things (brakes) seem pricey but car is cared for and clean. Great job on loaners. Very helpful and good at answering que service-staff friendly. Some things (brakes) seem pricey but car is cared for and clean. Great job on loaners. Very helpful and good at answering questions. More
by Hatescreennames
Employees Worked With
Collin Moore
June 07, 2018
Great service, all the time! Simply put, excellent service every time. Have had some issues with my vehicle recently due to its age, and every single time Collin has gone above an Simply put, excellent service every time. Have had some issues with my vehicle recently due to its age, and every single time Collin has gone above and beyond to help me out and get everything taken care of. 11/10 will certainly be going back! More
by Cpaxson
Employees Worked With
Collin Moore
June 07, 2018
Exceptional service Today I took my car in for an oil change. The guys at CBB are so friendly and helpful. i was greeted right away with a smile. I left my car and was of Today I took my car in for an oil change. The guys at CBB are so friendly and helpful. i was greeted right away with a smile. I left my car and was offered an Uber ride home and for pick up when my car was ready. This was so helpful and made my day as I was going to ride the bus home. Thank you Collin and and staff I really appreciate you help. And I picked up my car cleaner then I brought it in. Thanks again for the wash. More
by Stephy4725
Employees Worked With
Collin Moore
June 06, 2018
Good Service! Good Experience! Almost Excellent! I bought a BMW at this dealership and had great service while buying my car. I had my car brought in for minor repairs and Juan did a great job with c I bought a BMW at this dealership and had great service while buying my car. I had my car brought in for minor repairs and Juan did a great job with communicating with me about the status of my car and what was being done to it. I didn't score this review excellent because of a few things that were not a big deal to me, but definitely brought my experience down a level. -The loaner that was given to me was really dirty and smelly. Although I didn't drive it that much, still should have been cleaned. (also had the rear blinker out). -My car was not replenished with gas when I went to pick it up. It was close to closing and since I came to the dealership to pick my car up, I just told Juan that I would put gas in it. -I had my car detailed and I dont feel like it was washed very good. Lots of water spots and dirt on the bottom side of the doors. More
by Apetterson
Employees Worked With
Sam Meranda, Juan Garcia
June 05, 2018
No Better Place for Service There is simply no better place to have your auto serviced, especially with Service Manager Mike Miller on the job. When no loaner vehicle was availa There is simply no better place to have your auto serviced, especially with Service Manager Mike Miller on the job. When no loaner vehicle was available, he hustled to get us home in an UBER paid for entirely by CB&B. Mike checked out all existing warranties, kept us consistently informed as to the status of car repairs, and when repair took longer than anticipated Mike had the car delivered to us. How can that be beat? Little wonder why CB&B keeps winning awards for the best dealership/customer service in Arizona! THANK YOU MIKE!! More
by LippyT
Employees Worked With
Mike Miller
