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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,557 Reviews

1,557 Reviews of Certified Benz & Beemer - Service Center

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November 07, 2024

I was very grateful for the immediate emergency service appointment. Also, the service advisor was thorough and cordial. Thank you More

by Joan.chapek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Certified Benz & Beemer responded

Deaer Joan: You are very welcome and thank you for your 5 Star review! We are glad that we could provide you with the emergency assistance that you needed. We are grateful for your business and look forward to being there for you in the future.

November 01, 2024

Great service! Marcus was excellent! He explained everything and he got my vehicle serviced as timely as it was possible. More

by Treasure6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2024 -

Certified Benz & Beemer responded

Dear Treasure6: We are happy to hear that Marcus was so friendly and helpful with your recent visit to our Service Department. Thanks so much for giving CBB the opportunity to serve you. Please let us know when we can assist you again in the future.

October 31, 2024

I took my C8 into the dealership with a challenge they probably have not had before an electrical nightmare. I had my doors done custom lambo style and after a year they had a major fail. Windows wou More

by davemanahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Grubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Herbranson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Certified Benz & Beemer responded

Dear davemanahl: You are very welcome and thank you for sharing your moist recent experience with our Service Department, We are delighted that Bryan and the CBB team were able to fix your issues. Thanks so much for your continued support. We look forward to being there for you to assist =with all of your future automotive needs.

October 31, 2024

The service department is excellent and Marcus took very good care of me. I would never take my car anywhere else. More

by karenvizer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Certified Benz & Beemer responded

Dear karenvizer: What a wonderful review! We are delighted that Marcus helped your recent visit to our Service Department to be such a good one. We are grateful for your business and excited that you intend to return again in the future.

October 25, 2024

As always you provided great service and kept me informed from start to finish. The service advisor was very good at providing great information. Thank you 😊 🙏 More

by Ceirecon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Certified Benz & Beemer responded

Dear Ceirecon: You are very welcome and thank you for your continued support. We are glad that Bryan and the CBB team in the Service Department continue to provided you with excellent customer service. Please let us know when we can ever assist you again.

October 24, 2024

Brian and Steven really know what they are doing. My mini was taken care of for items that 2 dealer service departments didn't fix. They fair in their estimates and I will be a customer of theirs as More

by Ter.heaps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Certified Benz & Beemer responded

Dear Ter.heaps: We cannot thank you enough for listening to your friend and coming to Certified Benz & Beemer to have your car serviced. It's great that you appreciated our fair prices as well as the awesome customer service that Bryan and Steve provided for you in our Service Department. Your kind words and support mean so much to us. Please let us know when we can ever assist you again.

October 24, 2024

Everything service are worth everything. Thank you Bryan for everything and thank you till now for sticking with me. More

by Patrick Shema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve and Bryan are my legends
Oct 26, 2024 -

Certified Benz & Beemer responded

Dear Patrick Shema: On behalf of Bryan and Certified Benz & Beemer, you are most certainly welcome! We are grateful for your very kind words and support. Please let us know when we can ever assist you again in the future.

October 15, 2024

This dealership rocks and can’t really beat their prices, customer service, and support. 10/10 will come back! More

by emartinezbiz93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Woodyard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Gaetke
Oct 17, 2024 -

Certified Benz & Beemer responded

Dear emartinezbiz93: We really appreciate your 10/10 rating! Thanks for letting our customers know about our excellent prices as well as outstanding work in our Service Department. We are grateful for your kind words and support. We look forward to being there for you in the future,

October 13, 2024

Great service, professional environment, very efficient, Bryan service advisor a great guy. I would recommend. More

by Duranmando89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Certified Benz & Beemer responded

Dear Durnamando89: We really appreciate you sharing about the great customer service you received from Bryan and our Service Department. We really appreciate your support as well as your recommendation of CBB to others. Please let us know when we can ever assist you again.

October 11, 2024

I decided to take a chance on Certified Benz & Beemer after living in Phoenix for 6 years, and I am so happy I did! Travis and Brian were so resourceful and made sure that I got the best parts for my VW More

by Shanan Gene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Woodyard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Certified Benz & Beemer responded

Dear Shanah: We really appreciate your 5 Star review! Thanks so much for letting our customers know how well you were treated in our Service Department! We are glad that Bryan and Travis were so quick and helpful. We are grateful for your business and excited that you will be returning again in the future.

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