Certified Benz & Beemer - Service Center

Great customer service. very friendly staff.fixed car in a timely manner.i would recommend CBB for all of your luxury car repairs. Thank you everyone. very friendly staff.fixed car in a timely manner.i would recommend CBB for all of your luxury car repairs. Thank you everyone. More

Certified Benz and Beemer dealership is the best one I have dealt with in many years. My salesman Andy was so great. The service department was so enjoyable to work with.. I have recommended this dealer have dealt with in many years. My salesman Andy was so great. The service department was so enjoyable to work with.. I have recommended this dealership to many friends. More

Great service and honest advice. I will recommend this dealership to friends and family. Take care I will recommend this dealership to friends and family. Take care More

I went online to schedule my service appt and someone got back to me right away to see what time I wanted as well as if I needed a loaner. back to me right away to see what time I wanted as well as if I needed a loaner. More

Friendly and helpful team. Honest brokers to buy from and service with. Reasonable prices too. Honest brokers to buy from and service with. Reasonable prices too. More

Everything went smooth. All issues were addressed at this service. No issues at this point in time All issues were addressed at this service. No issues at this point in time More

I have recently bought CLK 500 from Certified Benz and Beamer.I can say it has been the best buying and quality service experience for me in last 26 years. Beamer.I can say it has been the best buying and quality service experience for me in last 26 years. More

I can say that the service from beginning to end has been such a pleasure. From the day I purchase my BMW to the first service appointment for an oil change, I am so pleased. Everyone I have encountered fro such a pleasure. From the day I purchase my BMW to the first service appointment for an oil change, I am so pleased. Everyone I have encountered from a wonderful sales person that took care of me to the service department are truly excellent. I know I made a great decision purchasing my BMW. More

I’m disappointed with the recent experience I had with your service/mechanic department. I brought my vehicle in due to a loud, unusual noise coming from the suspension—specifically the shocks. Unfortunat your service/mechanic department. I brought my vehicle in due to a loud, unusual noise coming from the suspension—specifically the shocks. Unfortunately, the issue was not resolved. I was told the noise was caused by a water bottle, which I found to be an odd explanation. After having my car fully detailed and completely cleared out, the noise still persists—especially when going over small bumps. It’s loud and concerning, and something I’ve never experienced in the past year since purchasing the vehicle. It’s frustrating to now have to take my car to a Mercedes dealership to get the issue properly diagnosed and resolved. Ever since Marcus left the service department, the quality of service and attention to detail just hasn’t been the same. While the customer service was friendly and professional, the main reason I brought my car in was not addressed. I hope you take this feedback seriously and work toward improving the diagnostic process and overall service quality. More