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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.9
1,419 Reviews

1,419 Reviews of Certified Benz & Beemer - Service Center

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May 08, 2022

Wonderful service experience. Travis Woodyard was very helpful and went above beyond to accommodate me. With every question i had, Travis was able to provide an answer. Thank you More

by mmiletta1
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
May 09, 2022 -

Certified Benz & Beemer responded

Dear mmiletta1: You are very welcome and thanks so much for your 5 Star review. We are glad that Travis was so friendly and helpful with your service needs. We really appreciate your business and look forward to helping you again.

May 06, 2022

Bryan Sullivan was AMAZING and that’s no bs. That’s the kind of service we can expect from Certified B&B. Absolutely AMAZING!!!! Thanks again Bryan. More

by pridetracy
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ron (shuttle driver)
May 08, 2022 -

Certified Benz & Beemer responded

Dear pridetracy: You are very welcome and thanks so much for the kind compliments of Bryan's customer service. We are grateful for your kind words and support. Please let us know when we can ever assist you again in the future.

April 07, 2022

I have had a great experience working with Andy who sold me my car. Rich Roberts in the Service Department. In fact, they give you a really cool video of your car while it’s being looked at by the technic More

by Paul
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Apr 07, 2022 -

Certified Benz & Beemer responded

Dear Paul: We really appreciate you taking the time to share your positive feedback on both our Sales and Service Departments. It's so nice to hear how helpful Andy, Rich and Jodi have been. Thanks so much for your very kind words and support. Please let us know when we can ever assist you again in the future,

March 21, 2022

Morgan was awesome very helpful for out of towner especially !! Very professional and understanding of unique situation but also helpful !! More

by Tony D
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mar 22, 2022 -

Certified Benz & Beemer responded

Dear Tony D: We strive to provide our customers with outstanding service and are so glad that you appreciated that from Morgan. It's great to hear that we could help you with your situation. Thanks so much for letting CBB assist you. We hope that we can assist you again in the future.

March 17, 2022

Robert did an exceptional performance while assisting me in my search for a new vehicle. The departments at CBB communicated well and which made for an amazing experience. More

by JP
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mar 17, 2022 -

Certified Benz & Beemer responded

Dear JP: Thanks so much for the 5 Star review! We are glad that Robert and the CBB team was able to help you have an amazing car buying experience. We really appreciate your patronage and look forward to the pleasure of working with you again.

March 03, 2022

Always have a great experience here! Morgan has been helping with my services since I purchased my car from here in 2020 and I truly appreciate his professionalism and honestly! More

by Harlean.ahuja
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mar 03, 2022 -

Certified Benz & Beemer responded

Dear Harlean.ahuja: We love to hear from our repeat customers! Thanks for the positive shout-out for Morgan's great customer service. We appreciate your continued patronage and look forward to being there to assist you with all of your future automotive needs.

February 16, 2022

Rich went above and beyond to help me out with my vehicle today. I got my car back in a reasonable time and in great shape. I will definitely bring my car here for any maintenance needs. More

by palimitchell
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Feb 18, 2022 -

Certified Benz & Beemer responded

Dear palimitchell: We are happy to hear that Rich went above and beyond to assist you with your car maintenance in our Service Department. Thanks so much for business and we are excited that you will be returning in the future. We look forward to providing you with another 5 Star experience when you do.

February 13, 2022

Took my "new to me" Porsche in to CBB to have some warranty work performed. I have to say that I've never before received such good customer service and follow up from a auto dealership as I did from More

by Jeff
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Feb 14, 2022 -

Certified Benz & Beemer responded

Dear Jeff: Your review makes our day! It's great that you shared about your experiences working with Howard in Sales and Bryan in Service. It is our pleasure to provide you with 5 Star service. Thanks so much for your kind words and support. We look forward to being there for you to assist with all of your future automotive needs.

January 21, 2022

Great customer service. Easy to work with. They make the process painless and very easy More

by novamedsys
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jan 22, 2022 -

Certified Benz & Beemer responded

Dearnovamedsys: We are so glad that Rich and the Service Department made things so quick and easy. We appreciate your business and look forward to helping you again in the future.

January 18, 2022

Thanks for the video, that is awesome. I wasn’t expecting this, but really appreciate this extra touch. More

by Sdolph456
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jan 19, 2022 -

Certified Benz & Beemer responded

Dear Sdolph456: You are very welcome! We are glad that you appreciated the video of your vehicle. We are grateful for your business and look forward to working with you again.

Jan 20, 2022 -

Sdolph456 responded

Thanks Benz and Beemer for taking great care of my vehicle and me. Much appreciated!! Susan Dolph

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