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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,626 Reviews

1,626 Reviews of Certified Benz & Beemer - Service Center

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January 06, 2018

Service I had an oil change today. Went well and FAST!! Kodos to Mike and the mechanics (only a few will get that one) 🎼 I see no reason to go anywhere els More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jan 07, 2018 -

Certified Benz & Beemer responded

Dear Bob: Thanks so much for the Five Star review! We appreciate the compliments on the customer service of Mike (and the Mechanics---yes, we do get that and you get credit for being the first to note it too!) We are grateful for your business and do hope to see you again.

January 05, 2018

Great service department. From small repairs to major service, the CBB people take care of business, and I always feel that they treat my vehicle like it was their own. More

by JDMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jan 05, 2018 -

Certified Benz & Beemer responded

Dear JDMB: We really appreciate you taking the time to let our customers know about the excellent quality of service from CBB's Service Department. We are so happy to hear that you feel like they treat your vehicle as if it was their own. Please let us know when CBB can be of assistance to you again in the future.

December 31, 2017

Great Service Thank you for the great service on my BMW. Appreciate the loaner and all work was completed as expected. Collin was great at keeping me informed also. More

by tvinh123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jan 02, 2018 -

Certified Benz & Beemer responded

Dear tvinh123: We really appreciate that you took the time to share your great feedback with us. Thanks for sharing that Colling and the CBB Service Dept did a nice job on the work and keeping you informed as well. CBB is grateful for your business and looks forward to the next opportunity to assist you.

December 27, 2017

Five star service! This is one of the best dealerships I have ever bought a car from and the service department is five star rating! Mike Miller in-service is one of th More

by Nenner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Dec 28, 2017 -

Certified Benz & Beemer responded

Dear Nenner: Thanks so much for the Five Star review! We are glad to hear that Certified Benz & Beemer was one of the best dealerships that you ever bought a car from. It's great to hear that Mike was very professional and easy to work with. We appreciate your business and your kind words. Please do not hesitate to let us know when we can help you again.

December 24, 2017

Excellent Great experience with the service department at Certified Benz and Beemer. Honest and very reasonable price....refreshing compared to the Mercedes Ben More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Dec 28, 2017 -

Certified Benz & Beemer responded

Dear Scott: We strive to provide our customers with outstanding service and appreciate your kind words in that regard concerning Mike Miller and the CBB Service Department. We are glad you appreciated the reasonable prices as well. We are grateful for your business and look forward to being there for you again in the future.

December 23, 2017

Service Department Had my car service for a wheel repair. Collin was amazing. He was on top of everything, keeping me posted on what's happening with my car and gettin More

by Dutchess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berrin Bigott, Travis Walters, Collin Moore
Dec 28, 2017 -

Certified Benz & Beemer responded

Dear Dutchess: We appreciate you taking the time to let our customers know about the amazing customer service you received from Collin in our Service Department. Thanks for choosing CBB and sharing your excellent feedback. We look forward to helping you again in the future.

December 20, 2017

Annual Maintenance Trip Taking my car in for service ranks up there with going to the dentist. You usually find out about some unknown issue and you leave spending more than More

by Stan
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Dec 22, 2017 -

Certified Benz & Beemer responded

Dear Stan: You are very welcome. Thanks for sharing about the great customer service that Michael provided for you in the CBB Service Department. We are glad that you had an easy in, easy out experience that was shorter than you expected. Thanks for choosing CBB and please do not hesitate to contact us again in the future.

December 20, 2017

Great Service Brought the vehicle in for semi-annual service. The work was finished on time while I waited. THE CAR WAS DELIVER CLEANED AND WITH A SMILE. I WAS UPD More

by mesaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shop foreman Steve He is always most informative, Mike Miller
Dec 22, 2017 -

Certified Benz & Beemer responded

Dear mesaman: Thanks so much for the Five Star Review! Thanks for sharing about your great experience working with the CBB Service Department during your recent semi-annual servicing of your car. CBB appreciates your business and looks forward to helping you again, whether with maintenance or when you are in the market for your next vehicle.

December 10, 2017

Service was excellent They were responsive to give a quote in work to be done. When completed, they provided a good explanation of what was done at a competitive price, and More

by Jelo5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Dec 11, 2017 -

Certified Benz & Beemer responded

Dear Jelo5: We do pride ourselves in providing our customers in the Service Department with excellent service at reasonable prices so we are very glad that you appreciated that from CBB. Please do not hesitate to reach out to us if you need anything in the future.

December 09, 2017

Excellent service from Michael The service was excellent, Mike was able to fill me in even though I did not have an appointment scheduled and took his time to diagnose and rectify e More

by Rama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Dec 11, 2017 -

Certified Benz & Beemer responded

Dear Rama: We are grateful that you took the time to share about the excellent customer service provided to you by Michael in the Service Department. We are glad that you appreciated the reasonable prices and the complimentary car wash. Thank you for your support and please let us know when we can help you again.

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