Certified Benz & Beemer - Service Center
Scottsdale, AZ
1,618 Reviews of Certified Benz & Beemer - Service Center
Best Service Experience Ever!! We were given the name of this dealership and just stopped by today to inquire about service. We were warmly greeted by Michael Miller and he quickly We were given the name of this dealership and just stopped by today to inquire about service. We were warmly greeted by Michael Miller and he quickly discussed the service that we needed and told us that if we had a couple of hours that they could perform the service today. In a little over an hour, he let us know that our car was finished and gave us an update on battery status, etc. After some less than ideal experiences at a Mercedes-Benz Dealership in the past, this was such a departure from the sometimes stressful, half day experience that usually happens when we would get our car serviced. Michael Miller is a true asset to your dealership and he knows and lives great customer service. Renee Markovich More
The BEST service experience, Michael Miller is AAA+ 5 star Michael Miller at Certified Benz & Beemers when well BEYOND the CALL OF DUTY and made our BMW service experience great and memorable. Turns out our c Michael Miller at Certified Benz & Beemers when well BEYOND the CALL OF DUTY and made our BMW service experience great and memorable. Turns out our car was still under factory service warranty, so Michael actually sent the car to the BMW dealer to service and then had it returned to us. Flawless experience, and it couldn't have been better. More
I went to Certified Benz & Beemer for brake repair I have been to Certified Benz & Beemer for service repairs on my Mini Cooper and could not be more pleased and grateful for the service and attention I have been to Certified Benz & Beemer for service repairs on my Mini Cooper and could not be more pleased and grateful for the service and attention I received. More
Service my Lexus Friendly, quick and fair I don't have more to add it was just oil change, fluid topped off tire pressure and battery checked for charge Friendly, quick and fair I don't have more to add it was just oil change, fluid topped off tire pressure and battery checked for charge More
Dream Service Experience From start to finish, the experts at Certified Benz and Beemer Service department were simply exceptional. Service Advisor Michael Miller is a true pr From start to finish, the experts at Certified Benz and Beemer Service department were simply exceptional. Service Advisor Michael Miller is a true professional and knew exactly what I needed, making the service experience flawless. I look forward to using Certified Benz and Beemer for both my car purchases and service needs in the future knowing that I'm in great hands. More
First service Customer service was great, but car wash was subpar, had to do some touch up work on my own. Overall service was great, just more attention to detail Customer service was great, but car wash was subpar, had to do some touch up work on my own. Overall service was great, just more attention to detail with the car wash. More
Very good The services was very very good. Our interaction with Michael was as good as you could possible want it to be. I would recommended michales service to The services was very very good. Our interaction with Michael was as good as you could possible want it to be. I would recommended michales service to anyone. More
Professional and honest I always feel like Mike Miller goes out of his way to make things workable with my schedule to service my car. He's professional and caring. Mike has I always feel like Mike Miller goes out of his way to make things workable with my schedule to service my car. He's professional and caring. Mike has been my service guy for years. Takes such good care of me!! The dealership also does a great job working on my car... and make sure it's nicely washed when done 👍🏽 More
Best service shop I bought my BMW 2 yrs ago and recieved excellent service from the sales dept. Every one was friendly, helpful and patient. There was no high pressure I bought my BMW 2 yrs ago and recieved excellent service from the sales dept. Every one was friendly, helpful and patient. There was no high pressure sales. Everyone knows when you buy a vehicle there is always going to be maintenance and repairs. I live right across the street from Chapman BMW and went there ONLY once. It was horrible service. I was very disappointed. I was not the only one there that said "We will never come back". The only place I will take my car is the service dept at cert benz n beemer. I work with Brian Sullivan and Charles Glass. These guys are yhe best you could hope for to service your vehicle. They are knowledgeable, easy to work with and always pleasant and friendly. Thank you Brian Sullivan and Charles Glass for taking great care of me. You will always have my buisiness. Sincerely Joe Torres More
Never Let's Me Down I've owned my GL550 for just over a year and had this dealer service my car twice. Always had a loaner for me the day I got service done. Pricing was I've owned my GL550 for just over a year and had this dealer service my car twice. Always had a loaner for me the day I got service done. Pricing was on par with other dealerships and they had some of the best customer service I've ever experienced. Would highly recommend! More