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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,619 Reviews

1,619 Reviews of Certified Benz & Beemer - Service Center

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August 19, 2021

Always good, honest and fast service here at Certified Benz and Beemer. Collin Moore is an outstanding service advisor. We take all our cars here! 5 stars More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Aug 19, 2021 -

Certified Benz & Beemer responded

Dear Sarah: We really appreciate your kind words and continued patronage. It's nice to hear that Collin always take such good care of you when you. Thanks so much for your support and we look forward to being there for you in the future.

August 17, 2021

Each experience I’ve had, from buying the vehicle to having maintenance work performed, has been met with employees who are courteous, professional, and strive to achieve my satisfaction. I live several More

by Jrichlove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Aug 18, 2021 -

Certified Benz & Beemer responded

Dear Jrichlove: What a beautiful review! Thanks so much for sharing about your multiple experiences with CBB. We are glad that you have found it worth your time to come from several hours away to have us assist you. We are so grateful for your kind words and continued support. We look forward to being there to help you with all of your future automotive needs.

August 12, 2021

Bryan our service manager has been an excellent source and has gone out of his way to help us every time that we’ve needed. More

by Dangelica1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Aug 15, 2021 -

Certified Benz & Beemer responded

Dear Dangelica1: We really appreciate you taking the time to share your compliment of Bryan's excellent customer service. Thanks for your business and we look forward to providing you with another 5 Star experience on your next visit.

August 05, 2021

Collin is great to work with.. He is not my regular service representative. Collin helped me out and treated me like his own clients.. His very helpful. More

by Ms. Remy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Aug 06, 2021 -

Certified Benz & Beemer responded

Dear Ms. Remy: Thanks so much for sharing how friendly and helpful that Collin was with your recent visit to our Service Department. We are grateful for your business and hope to have the pleasure of working with you again.

August 04, 2021

Great same day service, Bryan was great to work with. Everything we talked about was done with no surprises on time and a nice clean car at pickup More

by Chadbarrett67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Aug 04, 2021 -

Certified Benz & Beemer responded

Dear Chadbarrett67: We really appreciate you taking the time to share your feedback with us. Thanks for letting is know that Bryan and the Service Department provided great same day service for you. We are grateful for your business and look forward to providing you with another 5 Star experience on your next visit.

August 02, 2021

Always professional, friendly and provide great service. I would highly recommend buying from and doing business with Certified B and B. Rich in the Service department was fantastic and had really good comm More

by MpW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Aug 03, 2021 -

Certified Benz & Beemer responded

Dear MpW: You are welcome and thanks for sharing how well you were treated by Rich and the CBB Service Department. We are grateful for your kind review and support. Please do not hesitate to let us know when we can ever assist you again in the future.

July 28, 2021

Collin was as professional as they come. Quick turnaround time w/loaner car and kept me updated throughout the process. Def an asset to CBB More

by Randall2181
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jul 29, 2021 -

Certified Benz & Beemer responded

Dear Randall2181: We really appreciate you taking the time to compliment the excellent customer service that Collin provided for you. We agree that he is a valuable member of the CBB team! Thanks so much for choosing CBB and we look forward to delivering another 5 Star experience for you on your next visit.

July 22, 2021

Service has always been high quality and efficient. Waiting area is quiet and clean. Collin is helpful and knowledgeable; takes time to explain if one has questions. More

by louise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jul 25, 2021 -

Certified Benz & Beemer responded

Dear Louise: We love hearing from our repeat customers! Thanks for sharing how helpful Collin has been to explain your Service needs. We are glad you like our waiting area as well. We really appreciate your business and look forward to being there for you in the future.

July 16, 2021

I brought in my car for services and Collin was my advisor. Friendliest and easiest place I’ve been to so far. Definitely will be back More

by Diego
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jul 19, 2021 -

Certified Benz & Beemer responded

Dear Diego: We love hearing how friendly and easy your visit was to our Service Department. It's great that Collin was so helpful and that you definitely intend to return. We are grateful for your business and look forward to providing you with more 5 Star treatment on your next visit.

July 14, 2021

I had reservations of not going to the dealership and I had reservations of not going to the dealership and using an alternative. I called and Made an appointment based on their ratings And from the firs More

by noleen55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jul 16, 2021 -

Certified Benz & Beemer responded

Dear noleen55: We really appreciate you sharing your compliments of Collin with us. We agree that Collin is a major asset of CBB and we are glad that you appreciated his help. Thanks for choosing CBB and we hope to have the pleasure of working with you again.

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