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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,620 Reviews

1,620 Reviews of Certified Benz & Beemer - Service Center

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July 14, 2021

I had reservations of not going to the dealership and I had reservations of not going to the dealership and using an alternative. I called and Made an appointment based on their ratings And from the firs More

by noleen55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jul 16, 2021 -

Certified Benz & Beemer responded

Dear noleen55: We really appreciate you sharing your compliments of Collin with us. We agree that Collin is a major asset of CBB and we are glad that you appreciated his help. Thanks for choosing CBB and we hope to have the pleasure of working with you again.

July 14, 2021

Certified Benz and beamers do a great job servicing my vehicle, Collin is always taking care of me. I am coming back for future services. More

by Ivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jul 16, 2021 -

Certified Benz & Beemer responded

Dear Ivan: We really appreciate you sharing your feedback regarding our Service Department with us. Thanks so much for choosing CBB and we are excited that you intend to return again in the future. Please let us know when we can ever assist you again in the future.

July 14, 2021

Great experience. They looked at everything I was concerned about and serviced the car promptly. Will definitely be coming back next time. Thank you very much More

by spadafora.d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore, Rich Roberts
Jul 16, 2021 -

Certified Benz & Beemer responded

Dear spadafora.d: You are very welcome and thanks so much for sharing about your great experience using our Service Department. Thanks for choosing CBB and we are delighted to hear that you will be returning in the future.

July 13, 2021

Five stars once again! The customer care, communication, work done to my vehicle, ease of setting up for a loaner vehicle by Jodi and handling of warranty work was all expertly done by the staff at Certi More

by Tim S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jodi, Collin Moore
Jul 15, 2021 -

Certified Benz & Beemer responded

Dear Tim: What a nice review! Thanks for letting our customers know how well everything was organized and performed by our Service Department. We are glad that Collin went above and beyond and that Jodi made things so easy for you. We are grateful for your continued patronage and look forward to being there for you in the future.

July 13, 2021

My SUV needed a big repair the day before we were to go on vacation. Colin saved the day and got it done so we could leave town on time. Thx! You’re the BEST! More

by Cindy F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore, Morgan McLeod
Jul 15, 2021 -

Certified Benz & Beemer responded

Dear Cindy: We are so glad that we were able to take care of your repairs before your recent vacation! Thanks for sharing your compliment on Collin's excellent customer service. We are grateful for your business and look forward to being there to assist you again with all of your automotive needs.

July 13, 2021

My first time not using MB dealership for routine service. I had my reservations of not going to the dealership and using an alternative. I called and spoke to Morgan n service, he understood my conc More

by Fit one
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Jul 16, 2021 -

Certified Benz & Beemer responded

Dear Fit one: We couldn't be more pleased to read your review! Thanks for sharing your prior experience and reluctance not to use a brand name manufacturer to service your vehicle. We are glad that Morgan helped to understand and address your concerns. It's great that you appreciated the cost savings too. We are grateful for your kind words and support. Please let us know when we can ever assist you again in the future.

July 03, 2021

Collin Moore in service has given me world class service since day one! Always pleasant, always calls and always has time to answer my questions but most importantly he always make sure my car is done to my More

by kelly lee walton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jul 05, 2021 -

Certified Benz & Beemer responded

Dear Kelly: We love to hear from our repeat customers! Thanks for sharing how well Collin has treated you when you bring your vehicle in for service. We really appreciate your kind words and support. Please let us know when we can ever assist you again in the future.

July 01, 2021

Really nice buying experience will certainly recommend it to friends and family that are in the market for a new ride or would like to try a new dealer More

by jcabrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan, Rich Roberts, Daniel Morgan
Jul 03, 2021 -

Certified Benz & Beemer responded

Dear Jcabrera: We are glad that you had such a good car buying experience. Thanks so much for your business and for recommending CBB to your friends and family. Please let us know when we can provide you with another 5 Star experience in the future.

July 01, 2021

I like the customer service and follow up with appointments and especially the sales department after reviewing three vehicles More

by D.garcia_61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jul 03, 2021 -

Certified Benz & Beemer responded

Dear D.garcia_61: We really appreciate you taking the time to share your feedback with us. Thanks so much for giving CBB the opportunity to earn your business. Please let us know when we can ever assist you again in the future.

June 28, 2021

Overall, everything was very good. Everyone was very friendly and professional. Ride service is greatly appreciated. Appreciate pointing out issues but no pressure to deal with immediately, and limited More

by todd_stingley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jun 29, 2021 -

Certified Benz & Beemer responded

Dear todd_stingley: Thanks so much for your continued faith and confidence in CBB. We appreciate the opportunity to continue to service your vehicle and are glad that you appreciate our efforts. We look forward to being there for you, whether again in Service or when you are in the market for your next vehicle.

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