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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.9
1,633 Reviews

1,633 Reviews of Certified Benz & Beemer - Service Center

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August 28, 2021

Our experience with Collin in service was better than fresh cornbread in a bowl of hot chili. He and the service team diagnosed the problem quicker than an Alabama squirrel at a state fair food truck. We More

by Danbryanharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Aug 30, 2021 -

Certified Benz & Beemer responded

Dear Danbryanharris: On behalf of Collin and CBB, you are very welcome. We absolutely love your metaphors and that you were so happy with the customer service that Collin provided, Thanks so much for your kind words and support. We look forward to providing you with another 5 Star experience on your next visit.

August 24, 2021

Great service! I can trust them to make the needed repair at a fair price. Bryan took care to understand issue and keep me informed along the way. Very pleasant and easy interactions. More

by Found great InfinitiQX60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Aug 25, 2021 -

Certified Benz & Beemer responded

Dear Found Great Infiniti: We really appreciate you sharing how well Bryan took care of you in our Service Department and that your repairs were completed at a fair price. Thanks for choosing CBB and we hope to have the pleasure of working with you again.

August 20, 2021

Fantastic service and follow through. Easy to make an appointment, quick turnaround. Appreciated the loaner. Thanks Rich! More

by PJ from Chitown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Aug 20, 2021 -

Certified Benz & Beemer responded

Dear PJ: You are very welcome and thanks for letting our customers know about how good your experience was with our Service Department. We are grateful for your business and look forward to providing you with another 5 Star experience on your next visit.

August 19, 2021

Never been here before, but I will be back. Fantastic service, and I will recommend you to all my German car friends. Collin is a true pro, He kept me constantly appraised of work needed, progress, and e More

by bischmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Aug 20, 2021 -

Certified Benz & Beemer responded

Dear bischmann: Thanks so much for sharing your feedback with us! We are delighted that Collin was so friendly and communicative with your recent visit to our Service Department. We are glad that liked our concierge service and that your vehicle runs and your vehicle runs great. We really appreciate your business as well as your recommendation of CBB to others. Please let us know when we can ever assist you again in the future.

August 19, 2021

Always good, honest and fast service here at Certified Benz and Beemer. Collin Moore is an outstanding service advisor. We take all our cars here! 5 stars More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Aug 19, 2021 -

Certified Benz & Beemer responded

Dear Sarah: We really appreciate your kind words and continued patronage. It's nice to hear that Collin always take such good care of you when you. Thanks so much for your support and we look forward to being there for you in the future.

August 17, 2021

Each experience I’ve had, from buying the vehicle to having maintenance work performed, has been met with employees who are courteous, professional, and strive to achieve my satisfaction. I live several More

by Jrichlove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Aug 18, 2021 -

Certified Benz & Beemer responded

Dear Jrichlove: What a beautiful review! Thanks so much for sharing about your multiple experiences with CBB. We are glad that you have found it worth your time to come from several hours away to have us assist you. We are so grateful for your kind words and continued support. We look forward to being there to help you with all of your future automotive needs.

August 12, 2021

Bryan our service manager has been an excellent source and has gone out of his way to help us every time that we’ve needed. More

by Dangelica1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Aug 15, 2021 -

Certified Benz & Beemer responded

Dear Dangelica1: We really appreciate you taking the time to share your compliment of Bryan's excellent customer service. Thanks for your business and we look forward to providing you with another 5 Star experience on your next visit.

August 05, 2021

Collin is great to work with.. He is not my regular service representative. Collin helped me out and treated me like his own clients.. His very helpful. More

by Ms. Remy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Aug 06, 2021 -

Certified Benz & Beemer responded

Dear Ms. Remy: Thanks so much for sharing how friendly and helpful that Collin was with your recent visit to our Service Department. We are grateful for your business and hope to have the pleasure of working with you again.

August 04, 2021

Great same day service, Bryan was great to work with. Everything we talked about was done with no surprises on time and a nice clean car at pickup More

by Chadbarrett67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Aug 04, 2021 -

Certified Benz & Beemer responded

Dear Chadbarrett67: We really appreciate you taking the time to share your feedback with us. Thanks for letting is know that Bryan and the Service Department provided great same day service for you. We are grateful for your business and look forward to providing you with another 5 Star experience on your next visit.

August 02, 2021

Always professional, friendly and provide great service. I would highly recommend buying from and doing business with Certified B and B. Rich in the Service department was fantastic and had really good comm More

by MpW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Aug 03, 2021 -

Certified Benz & Beemer responded

Dear MpW: You are welcome and thanks for sharing how well you were treated by Rich and the CBB Service Department. We are grateful for your kind review and support. Please do not hesitate to let us know when we can ever assist you again in the future.

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