Back

Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,627 Reviews

1,627 Reviews of Certified Benz & Beemer - Service Center

Sort by
April 15, 2021

Morgan always makes my visit enjoyable. He’s very attentive, updates me throughout the day. I feel my vehicle is in good hands. Thank you! More

by Tonilongo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Apr 16, 2021 -

Certified Benz & Beemer responded

Dear Tonilongo: You are very welcome and thank you for choosing to have your vehicle maintained by Certified Benz & Beemer. It's nice to hear how well Morgan treats you too. Thanks so much for your business and we look forward to providing you with another 5 Star experience on your next visit.

April 14, 2021

I’ve been coming to CBB for several years to service the car I purchased from them. My service writers name is Colin, and always provides excellent customer service More

by HappyBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Apr 15, 2021 -

Certified Benz & Beemer responded

Dear Happy Buyer: Thanks so much for letting us know that Collin provides you with outstanding customer service when you bring your vehicle into our Service Department. We are grateful for your continued patronage and we look forward to being there for you in the future.

April 09, 2021

Morgan is extremely helpful and friendly, I highly recommend him!!! I felt comfortable leaving my car and I will be back to work with him! More

by Sydney.n.unger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Apr 10, 2021 -

Certified Benz & Beemer responded

Dear Sydney: Thanks for sharing your compliments on Morgan's excellent customer service. We are glad that he was so helpful and that you would recommend Morgan and CBB to others. We appreciate your support and look forward to providing you with another 5 Star experience on your next visit.

April 08, 2021

Morgan was super nice and focused on ensuring that I receive exceptional service. I never have to be concerned should something unexpected arise such as a last minute reschedule or repair. I know Morg More

by debellabesos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Apr 08, 2021 -

Certified Benz & Beemer responded

Dear debellabesos: We really appreciate your 5 Star review and for sharing how well Morgan treated you with you recent visit to our Service Department. Thanks so much for choosing CBB and we look forward to the pleasure of working with you again in the future.

April 01, 2021

Like I told Bryan, due to my warranty I had options as close as less than a mile from my location from where to take my vehicle. For some reason I felt I wanted to take it to Certified Benz & Beemer. Howe More

by ratonchito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Apr 01, 2021 -

Certified Benz & Beemer responded

Dear ratonchito: Thanks so much for giving Certified Benz & Beemer the opportunity to earn your business. We love hearing how well Bryan took care of you with your recent visit to our Service Department. We look forward to being there to assist you with all of your future automotive needs.

April 01, 2021

I have been coming here for a few years and even though I moved 30-40 minutes away, I still think it’s worth the drive. I’ve worked with Brian in service and his customer service is always exceptional. He al More

by Jdennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy, service manager? , Bryan Sullivan
Apr 02, 2021 -

Certified Benz & Beemer responded

Dear Jdennis: Thanks so much for your 5 Star review and for your continued patronage. We are so glad that you still continue to our Service Department even though you moved further away from the dealership. We are happy that Bryan is so helpful when you do come and we look forward to being there to assist you with all of your future automotive needs.

March 27, 2021

We recently started coming here after purchasing a Mercedes from them. Our service advisor Morgan is super friendly and helpful also their service rates are lower than Mercedes!!! We’ve been beyond s More

by jhernandez1050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Mar 28, 2021 -

Certified Benz & Beemer responded

Dear jhernandez1050: We love to hear from our repeat customers! Thanks for sharing how well Morgan has treated you in our Service Department. We sincerely appreciate your continued patronage and look forward to taking care of all of your future automotive needs.

March 26, 2021

Morgan went above and beyond helping me facilitating repairs on my vehicle. He took the time to work with my warranty company who was being difficult and kept me updated along the way. I have never exp More

by Richard H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Mar 26, 2021 -

Certified Benz & Beemer responded

Dear Richard: What a wonderful review! Thanks so much for sharing with our customers how well Morgan communicated with you in our Service Department. We understand that warranty companies can, at times, be difficult to work with and it is important to keep the lines of communication open with our customers when they do. We really appreciate your kind words and support. Please do not hesitate to let us know when we can ever be of assistance to you again in the future.

March 26, 2021

Brian was amazing to work with. It’s so nice when a dealership actually does what they say. Thanks guys. I’ll be in with my next vehicle purchase. More

by Frmgrl4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Mar 28, 2021 -

Certified Benz & Beemer responded

Dear Frmgrl4: You are welcome and thanks for sharing about Brian's amazing customer service. We are grateful for your support and look forward to working with you again in the future.

March 25, 2021

Very friendly and helpful. Great service with courtesy pick up and drop off so I did not have to take the bus back home. Thanks! More

by dles
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Mar 26, 2021 -

Certified Benz & Beemer responded

Dear dles: You are welcome and thank you for sharing about your recent experience with our Service Department. It's nice that you appreciated our courtesy pick-up and drop-off service as well. Thanks so much for choosing CBB and we hope to have the pleasure of helping you again in the future.

...
31
...