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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,624 Reviews

1,624 Reviews of Certified Benz & Beemer - Service Center

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July 07, 2020

Always Friendly I purchased my BMW Alpina B6 from CBB just over a year ago and it was time for an oil change. I like that the Service staff recognize my car and ackn More

by alpinab6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore, Morgan McLeod
Jul 07, 2020 -

Certified Benz & Beemer responded

Dear Alpinab6: You are very much appreciated as a repeat customer and we are delighted that Collin and Morgan have taken such good care of you and your car. Thanks so much for your continued support and we look forward to being there to assist you with all of your future automotive needs.

July 07, 2020

He is excellent and great customer service. I waited and he kept me informed on what was going on and I really appreciate it! ask for Morgan! More

by krisneeoh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Jul 08, 2020 -

Certified Benz & Beemer responded

Dear krisneeoh: Thanks for taking the time to share your compliments on the excellent customer service that Morgan delivered. We are glad that he kept you informed. We really appreciate your business and look forward to helping you again in the future.

July 07, 2020

Great service! Morgan is awesome I got my car as they promise time wise! Great follow up scheduling appointment. Most importantly I save money instead of going to Mercedez dealer. More

by Ms. Remy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Jul 08, 2020 -

Certified Benz & Beemer responded

Dear Ms. Remy: We are so glad to hear that Morgan provided awesome customer service and that you were able to save money with your recent visit to our Service Department. Thanks so much for your business and we look forward to helping you again in the future.

July 05, 2020

Excellent service, customer friendly. When I bought my car three years I did not feel a “hard” sell. When I have my car serviced the staff asks questions and permission prior to any service work conducte More

by Benz and Beemer
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Jul 05, 2020 -

Certified Benz & Beemer responded

Dear Benz & Beemer: Thanks so much for your 5 Star review! We are delighted that you received excellent customer service from both our Sales and. most recently, from our Service Departments,.We appreciate your continued support and look forward to being there to assist you again in the future.

July 04, 2020

Great service but took 3 days to get the job done also they took the car to dealership to get the parts as well thank you Rich! More

by sunset4y
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Jul 05, 2020 -

Certified Benz & Beemer responded

Dear sunset4y: You are very welcome and thanks for your 5 Star review! We really appreciate your business and look forward to helping you again in the future.

July 02, 2020

Morgan provided exceptional service going above and beyond answering all of my questions, educating me about my vehicle needs and providing cost-effective solutions to necessary repairs. More

by ABarry
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Jul 02, 2020 -

Certified Benz & Beemer responded

Dear ABarry: At Certified Benz & Beemer, we aim to provide our customers with exceptional service and we are glad that you appreciated that from Morgan! We are grateful for your patronage and look forward to providing you with the same level of service on your next visit.

June 30, 2020

Morgan has been very helpful and seems to really care about taking care of me. I appreciate feeling like he’s looking out for me and doing his best. His sincerity and friendliness is rare- hang onto hi More

by Lisa Winder Hawkins
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Jun 30, 2020 -

Certified Benz & Beemer responded

Dear Lisa: We really appreciate your 5 Star review! Thanks for sharing your kind compliments on the caring and helpful service that Morgan provided for you. We are grateful for your patronage and look forward to delivering the same level of service on your next visit.

June 30, 2020

It was time for my Mercedes to have some much needed service. From beginning to end excellent caring service!! All my issues were taken care of and my car was delivered back to me. Thanks!! More

by hipechicaz
Recommend Dealer
Yes
Employees Worked With
Steve Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Moore
Jun 30, 2020 -

Certified Benz & Beemer responded

Dear hipechicaz: You are very welcome and thanks for giving CBB the opportunity to service your Mercedes. We are glad that you liked our 5 Star service. Please let us know when we can assist you again in the future.

June 30, 2020

Great knowledgeable staff. Made my process extremely easy and stress free.. Great customer service team great sales team. Defintely will be buying all my cars from here in the future More

by Lee
Recommend Dealer
Yes
Employees Worked With
Brandon Schneider, Nissa Juarez, Rich Roberts
Jul 01, 2020 -

Certified Benz & Beemer responded

Dear Lee: We strive to provide our customers with outstanding service and appreciate your kind words in that regard. We are thankful for the opportunity to earn your business and are excited that you intend to buy from CBB again. Please do not hesitate to let us know when we can assist you again.

June 29, 2020

The service at Benz & Beemer is the best. Every experience with them, from purchase to service, has been easy and pleasant. That's a rare find at a car dealership! More

by Ruiz2025
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Jun 29, 2020 -

Certified Benz & Beemer responded

DearRuiz2025: We really appreciate your 5 Star review! We couldn't be more pleased to hear that all of your experiences with CBB have been easy and pleasant. Thanks so much for your continued patronage and we look forward to being there to assist with all of your future automotive needs.

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