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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,618 Reviews
Call Service Center (888) 553-7071

1,618 Reviews of Certified Benz & Beemer - Service Center

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May 01, 2020

Morgan did great job working with our warranty on several items on our vehicle. Good follow up as well during the period the car was in for service and repair. More

by Susan
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
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May 02, 2020 -

Certified Benz & Beemer responded

Dear Susan: At CBB, our top priority is customer satisfaction and your kind feedback reaffirms our efforts at providing excellent customer service. Thanks so much for your business and we look forward to helping you again in the future.

April 30, 2020

Service was smooth and easy. There were no surprises or work done that I hadn’t approved. I couldn’t leave the car and they provided a nice loaner. More

by Gadgetman
Recommend Dealer
Yes
Employees Worked With
Main reason I come here is know and trust Chuck Glass, Morgan McLeod
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May 01, 2020 -

Certified Benz & Beemer responded

Dear Gadgetman: Thanks for sharing your feedback with us. We are delighted that the service was quick and easy and you liked your loaner vehicle. We are grateful for your business and hope to have the opportunity to assist you again.

April 29, 2020

Rich was amazing! He kept in contact with me along the way. It was a complicated repair professionally done at a competitive price. I will return. More

by Nfisher
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
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Apr 30, 2020 -

Certified Benz & Beemer responded

Dear Nfisher: We really appreciate the 5 Star review and are delighted that Rich provided you with amazing customer service. Thanks so much for your business and we look forward to delivering the same level of service on your next visit.

April 24, 2020

Despite the circumstances I know I can always depend on Colin and Certified Benz & Beemer for my car service needs. Colin did a great job taking care of my car and making me feel at ease while visiting the More

by mdonnelly19
Recommend Dealer
Yes
Employees Worked With
Collin Moore
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Apr 26, 2020 -

Certified Benz & Beemer responded

Dear mdonnelly19: We really appreciate your 5 Star review! Thanks for sharing how well Collin does in making your visit to our Service Department so easy. We are grateful for your continued support and look forward to being there to assist you with your future automotive needs.

April 22, 2020

Service visit This was my first visit to the service department. This was a routine service, but Collin and the service team made me feel like a valued customer. More

by Gabriel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Report | Print
Apr 23, 2020 -

Certified Benz & Beemer responded

Dear Gabriel: Thanks so much for the 5 Star review! We are so happy to hear that Collin made things so easy for you. We are grateful for your business and look forward to the pleasure of helping you again.

April 18, 2020

Colin is always great! Every time I drop my Benz off for service he’s very accommodating and friendly! Happy to have him as my service guy! More

by Ametri
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Report | Print
Apr 20, 2020 -

Certified Benz & Beemer responded

Dear Ametri: Thanks so much for the 5 Star review! We love to hear from our repeat customers and are delighted that Collin takes such good care of you when you have your vehicle serviced. Thanks so much for the continued patronage and we look forward to providing you with the same level of service on your next visit.

April 17, 2020

I cannot say enough about the service I received from Collin and staff. Recently relocated to Phoenix and was looking for a certified MB service place. I found it! Great service with integrity! Thank you More

by noleen55
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Report | Print
Apr 17, 2020 -

Certified Benz & Beemer responded

Dear noleen55: You are most welcome and thank you for sharing with others how well Collin and the Service Department took care of you. We really appreciate your kind words as well as your support. Thanks and we hope to have the pleasure of helping you again in the future.

April 10, 2020

Extremely timely, professional and courteous service along with great attention to detail. A very pleasant experience. Never have we experienced such service like this before. More

by Seb
Recommend Dealer
Yes
Employees Worked With
Collin Moore, Jennifer Martinez, Rich Roberts
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Apr 12, 2020 -

Certified Benz & Beemer responded

Dear Seb: We really appreciate that you took the time to let our customers know about the outstanding service that you received during your recent purchase. Thanks so much for giving CBB the opportunity to earn your business and hope we can have the pleasure of doing so again in the future,

April 09, 2020

Morgan treated us amazing. Made the necessary repairs on time and correct and made it easy to deal with. Morgan made dealing with B&B very easy. More

by Alan
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Report | Print
Apr 10, 2020 -

Certified Benz & Beemer responded

Dear Alan: Thanks so much for your 5 Star review and for sharing how well Morgan treated you. We appreciate your business and look forward to providing you with the same level of service on your next visit.

April 09, 2020

Fast and excellent service! Car was cleaned superbly and oil change was faster than anticipated. The waiting area is always clean and comfortable. Thanks for all your help and consideration Collin! 👍👍👍 More

by joyliebow
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Report | Print
Apr 12, 2020 -

Certified Benz & Beemer responded

Dear joyliebow: You are very welcome and thank you for giving CBB the opportunity to service your vehicle. We are glad that Collin was so helpful and that you appreciated our fast and excellent service. We appreciate your patronage and look forward to providing you with the same level of service on your next visit.

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