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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,625 Reviews

1,625 Reviews of Certified Benz & Beemer - Service Center

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January 24, 2025

Clean, efficient, kind and respectful. Brian is an ace in customer service. Excellent customer service More

by kmwlostpond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Jan 29, 2025 -

Certified Benz & Beemer responded

Dear kmwlostpond: We really appreciate you sharing your positive feedback with us. It's great that Bryan and the CBB Service team helped you have a 5 Star experience. Thanks so much for your business and we look forward to being there for you in the future.

January 16, 2025

The service was very quick and I was able to easily reschedule earlier in the week which was great More

by robertsbaily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Jan 17, 2025 -

Certified Benz & Beemer responded

Dear Robertsbaily: Thanks so much for sharing your positive feedback regarding our Service Department. We appreciate the opportunity to earn your business and look forward to being there for you in the future.

January 12, 2025

Marcus was great to work with for a service check in on my 330i. Would recommend! More

by Pearson Davis
Recommend Dealer
Yes
Employees Worked With
Marcus Andrews
Jan 13, 2025 -

Certified Benz & Beemer responded

Dear Pearson David: Thanks so much for sharing how well Marcus threated you in our Service Department., We are grateful for your business as well as your recommendation of CBB to others. Please let us know when we can ever assist you again in the future.

January 11, 2025

Wouldn’t trust anyone else but Certifies to service my vehicle. Bryan is my advisor. He’s honest and very friendly. More

by Dani M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Jan 12, 2025 -

Certified Benz & Beemer responded

Dear Dani: Thanks so much for your 5 Star review! We are delighted to hear that you love using our Service Department and that Bryan does such a good job as your advisor. We appreciate your business and look forward to being there for you in the future.

January 05, 2025

David was very polite and knowledgeable of the cars that they had in inventory. He was easy to work with and gave excellent customer service. Thanks for your patience and support. Madelyn More

by madelynbell13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Al Taay
Jan 05, 2025 -

Certified Benz & Beemer responded

Dear Madelyn: You are very welcome and thank for sharing how polite and helpful David was with your Mercedes-Benz purchase. Thanks so much for choosing CBB and we look forward to being there for you in the future. Best wishes for the New Year!

January 02, 2025

My recent visit to the Benz and Beemer dealership was nothing short of extraordinary. From the moment I stepped through the doors, the professionalism and attentiveness of the team were evident. However, More

by ED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naimul "Que" Sadeque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Al Taay, Kerry Abramson
Jan 03, 2025 -

Certified Benz & Beemer responded

Dear Elaina: You are so very welcome! Speaking of extraordinary....we must say your review certainly is! We cannot thank you enough for taking the time to let our customers know about the exceptional car buying experience that you had working with Que and the CBB team. We are grateful for your high praise, support and recommendation of CBB to others. We hope you enjoy your Porsche for years to come and keep CBB in mind should you ever need anything in the meantime. It would be our pleasure of assist you again in the future. Happy New Year!

December 27, 2024

I will like to thank the entire service team at Certified Benz and Bimmer. These guys are first class the entire way, from locating a part no one had, coordinating the logistics of towing the vehicle to Cer More

by Debo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Dec 28, 2024 -

Certified Benz & Beemer responded

Dear Debo: What a First Class review! Thanks so much for letting our customers know about your 5 Star experience working with Bryan and our Service Department! Your high praise and support mean so much to us. Please let us know when we can ever assist you again in the future. Happy Holidays!

December 21, 2024

Always the best service and care with cbb. Really grateful for this company and all the do!! More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Dec 22, 2024 -

Certified Benz & Beemer responded

Dear Scott:: We are also grateful to have customers like you! Thanks for taking the time to compliment the 5 Star customer service that Bryan and our Service Department provided for you. Your kind words and support mean so much to us and we hope to have the pleasure of assisting you again. Happy Holidays!

December 19, 2024

I buy and service all of my cars at CBB - even the ones that aren’t Mercedes or BMWs. The team is always incredibly helpful, friendly, and looking out for you. 10/10 recommend. More

by madison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Dec 19, 2024 -

Certified Benz & Beemer responded

Dear Madison: We love to hear from our repeat customers! Thanks so much for sharing how much you appreciate Bryan and our Service Department for your car repairs. We are grateful for your continued support as well as your 10/10 recommendation. We look forward to being there for you in the future. Happy Holidays!

December 19, 2024

Easiest purchase ever! My Dad has been working with this dealership for years. Great vehicles and great people! :) More

by Chas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Certified Benz & Beemer responded

Dear Chas: We love hearing how easy your Mercedes-Benz purchase was working with Andy. It's great that we have been able to take good care of your Dad and now we have with you too! Thanks so much for giving CBB the opportunity to earn your business. Please let us know when we can ever assist you again. Best wishes for the Holidays!

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