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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,631 Reviews
Call Service Center (888) 553-7071

1,631 Reviews of Certified Benz & Beemer - Service Center

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February 08, 2025

CBB has always taken amazing care of me and my Mercedes! From the moment I purchased the car there until now I have done routine service and been helped my many wonderful team members. Recently they went ab More

by Kayla92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn
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Feb 10, 2025 -

Certified Benz & Beemer responded

Dear Kayla92: You are so very welcome and thank you for your continued support! We are glad that Jocely and the CBB team were able to help you with your recent service on your Mercedes. It's great that you are a Customer For Life and, as such, we will strive to provide you with 5 Star customer service on your future visits.

February 07, 2025

Great service and customer support, they diagnosed my check engine light on my Maserati, worked with my warranty company to fix the issue. Definitely recommend them for service. More

by Michael H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rose
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Feb 10, 2025 -

Certified Benz & Beemer responded

Dear Michael H: Thanks so much for sharing how well David and the CBB Service team treated you with your recent visit. We are glad that they were able to help your Maserati back on the road again. Your support as well as your recommendation mean so much. Please let us know when we can have the pleasure of working with you again.

February 06, 2025

Marcus is so friendly, personable, knowledgeable and genuine. We enjoy having him as our advisor. More

by skifahrerin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Andrews
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Feb 07, 2025 -

Certified Benz & Beemer responded

Dear skifahrerin: We really appreciate your 5 Star review! Thanks so much for letting our customers know how friendly and helpful Marcus was with your recent visit to our Service Department. We are grateful for your business and look forward to being there for you in the future.

February 05, 2025

Been using these guys for years, amazing service with honest reps. Brian, my service writer is incredible More

by jlanning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Report | Print
Feb 06, 2025 -

Certified Benz & Beemer responded

Dear jlanning: Thanks so much for your continued confidence and support with our Service Department. It's great to hear that Bryan has been so helpful as well. Please let us know when we can ever assist you again in the future.

February 01, 2025

David in service was wonderful to work with. He communicated at every step. Would use certified Benz and Beamer again. More

by Deb G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Feb 02, 2025 -

Certified Benz & Beemer responded

Dear Deb G: We are delighted that David was so helpful with your recent visit to our Service Department. Thanks for choosing Certified Benz & Beemer to have your BMW serviced. We look forward to seeing you again in the future.

January 28, 2025

Bryan Sullivan, Service Advisor, is always a joy to work with, and the guys in service have always done a great job for me. More

by xroadracer45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Report | Print
Jan 29, 2025 -

Certified Benz & Beemer responded

Dear xroadracer45: We love to hear from our repeat customers! Thanks for sharing how helpful Bryan and the Service Department have been when your vehicle needed attention. We are grateful for your continued support and look forward to being there for you in the future.

January 24, 2025

Clean, efficient, kind and respectful. Brian is an ace in customer service. Excellent customer service More

by kmwlostpond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Report | Print
Jan 29, 2025 -

Certified Benz & Beemer responded

Dear kmwlostpond: We really appreciate you sharing your positive feedback with us. It's great that Bryan and the CBB Service team helped you have a 5 Star experience. Thanks so much for your business and we look forward to being there for you in the future.

January 16, 2025

The service was very quick and I was able to easily reschedule earlier in the week which was great More

by robertsbaily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Report | Print
Jan 17, 2025 -

Certified Benz & Beemer responded

Dear Robertsbaily: Thanks so much for sharing your positive feedback regarding our Service Department. We appreciate the opportunity to earn your business and look forward to being there for you in the future.

January 12, 2025

Marcus was great to work with for a service check in on my 330i. Would recommend! More

by Pearson Davis
Recommend Dealer
Yes
Employees Worked With
Marcus Andrews
Report | Print
Jan 13, 2025 -

Certified Benz & Beemer responded

Dear Pearson David: Thanks so much for sharing how well Marcus threated you in our Service Department., We are grateful for your business as well as your recommendation of CBB to others. Please let us know when we can ever assist you again in the future.

January 11, 2025

Wouldn’t trust anyone else but Certifies to service my vehicle. Bryan is my advisor. He’s honest and very friendly. More

by Dani M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Report | Print
Jan 12, 2025 -

Certified Benz & Beemer responded

Dear Dani: Thanks so much for your 5 Star review! We are delighted to hear that you love using our Service Department and that Bryan does such a good job as your advisor. We appreciate your business and look forward to being there for you in the future.

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