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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,622 Reviews

1,622 Reviews of Certified Benz & Beemer - Service Center

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March 24, 2020

Great job, on service and detail. Collin was Very professional and courteous. Detail shop did a good job also. Second day follow up was greatly appreciated. More

by egladney1
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Mar 25, 2020 -

Certified Benz & Beemer responded

Dear egladney1: Thanks so much for the 5 Star review! We are delighted that Collin was so friendly and helpful. We are glad that you found everything to be professional and the detail was done right. We are grateful for your support and look forward to providing you with the same level of service on your next visit,

March 23, 2020

Rich and the service team were great. Rich was Even able to answer some Mercedes service questions for me, since he used to be a Mercedes tech. I would definitely recommend the service department at certifi More

by DLind
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod, Rich Roberts
Mar 24, 2020 -

Certified Benz & Beemer responded

Dear DLind: We couldn't be more pleased to hear that Rich and Morgan provided you with great customer service during your recent visit. Thanks so much for giving CBB the opportunity to assist you and we look forward to being there to help you again in the future.

March 21, 2020

As usual fantastic service. Morgan was awesome, They got me a nice loaner car. They have great pricing. For better than the dealer. Also washed my car even though it was just an oil change. Two thumbs up! More

by scottlucas58
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Mar 22, 2020 -

Certified Benz & Beemer responded

Dear Scottlucas58: Thanks so much for your 5 Star review! We are glad that you liked our prices and the car wash you received. We certainly appreciate your continued patronage and look forward to being there to assist you with your future automotive needs.

March 21, 2020

Rich was great to work with, estimated the cost which came in on target and communicated throughout the process. They assisted in getting us a great rental carand I would recommend Rich and Mercedes Ben More

by debhartwick1
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Mar 22, 2020 -

Certified Benz & Beemer responded

Dear debhartwick1: We really appreciate your 5 Star review! It's great to hear that Rich made your recent service visit such an easy one. Thanks so much for your patronage and recommendation of Rich and CBB to others. We look forward to helping those you refer, as well as you again, in the future.

March 20, 2020

The service has been reliable and the communication has been timely. Quality work and follow through. I would feel comfortable recommending this service department to anyone More

by Kmcqueen
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Mar 21, 2020 -

Certified Benz & Beemer responded

Dear Kmcqueen: Thanks for taking the time to let us know about your 5 Star experience working with Rich in the Service Department. We are happy that you found everything timely and thorough. We appreciate your patronage and hope to have the opportunity to help you again in the future.

March 20, 2020

Rich was AMAZING. He was friendly, helpful and went above and beyond. I always have great experiences here. I will keep coming back for my future service needs. More

by Sandra
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Mar 21, 2020 -

Certified Benz & Beemer responded

Dear Sandra: We really appreciate you taking your time to let us know how well Rich treated you. We certainly are grateful for your continued patronage and look forward to being there to assist you again in the future.

March 20, 2020

Rich was extremely help and seemed knowledgeable with the Mercedes brand. He kept me Informed every step of the way. I will be returning to have my Mercedes services when required. More

by johnscandy1
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Mar 21, 2020 -

Certified Benz & Beemer responded

Dear Johnscandy1: Thanks so much for your 5 Star review! We are delighted that Rich was so knowledgeable and helpful during your recent service visit. We are grateful for your support and are excited that you will be returning in the future. We look forward to providing you with the same level of service in the future.

March 14, 2020

Collin was very nice. Did a great job on the vehicle and did it in a timely manner. Also cleaned the car at the very end which was awesome. More

by addisonaubry
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Mar 14, 2020 -

Certified Benz & Beemer responded

Dear addisonaubry: Thanks so much for the 5 Star review! We are happy that Collin did such a nice job and that you appreciated getting a clean car after your service visit. We are grateful for your patronage and look forward to helping you again on your next visit.

March 13, 2020

Fantastic service as always! Love the concierge service package I bought with my BMW. Peace of mind and nice to save valuable time off from work. More

by Darlacodling
Recommend Dealer
Yes
Employees Worked With
Travis Woodyard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyson Muse, Collin Moore, Morgan McLeod, Chris Williams, Rich Roberts
Mar 14, 2020 -

Certified Benz & Beemer responded

Dear Darlacodling: We love to hear from our repeat customers! It's great that you appreciate our concierge service too! Thanks so much for your continued support and we look forward to providing you with the same lev el of high service on your next visit.

March 12, 2020

My new Go-To Guys!The whole experience was pleasant from My new Go-To Guys! The whole experience was pleasant from beginning to end. Morgan McLeod is a true professional who worked with me to solve the cha More

by JorgeG.
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod, Chris Williams
Mar 13, 2020 -

Certified Benz & Beemer responded

Dear Jorge: We are so pleased to hear that Morgan and Chris are your new "Go To Guys" after your excellent experience with our Service Department. Thanks so much for giving CBB the opportunity to assist you and we look forward to providing you with the same level of service on your next visit.

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