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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,618 Reviews

1,618 Reviews of Certified Benz & Beemer - Service Center

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February 26, 2020

I will always bring my vehicles here for service, Morgan is trustworthy and very informative. Tyson also in service is trustworthy and honest. I feel comfortable and at ease every time I come here to servi More

by E46M3
Recommend Dealer
Yes
Employees Worked With
Tyson Muse, Morgan McLeod
Feb 27, 2020 -

Certified Benz & Beemer responded

Dear E46M3: We couldn't be more pleased to hear that Morgan and Tyson have been consistently able to provide you with such reliable and friendly service in our Service Department. Thank you so much for your continued patronage. We look forward to providing with the same 5 Star experience on all of your future visits to CBB.

February 26, 2020

I take all my cars to Certified Benz and Beemer service department. The staff is friendly and knowledgeable. I will absolutelyrecommend CBB to my friends and family. More

by Moorehouse
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Feb 27, 2020 -

Certified Benz & Beemer responded

Dear Moorehouse: Our top priority is customer satisfaction and your kind feedback regarding our Service Department reaffirms our efforts at providing our customers with excellent service. We are thankful for your business and appreciate your recommendation of CBB to your friends and family. We look forward to providing them (and you again!) with a similar 5 Star experience in the future.

February 26, 2020

Collin always provides top notch service. His honesty and great customer service is why I continue to bring both my Mercedes here for service. I know I will always be treated well. More

by royal
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Feb 27, 2020 -

Certified Benz & Beemer responded

Dear Royal: We really appreciate you taking the time to let our customers know about Collin's top notch customers service. We are glad that you trust our Service Department to take good care of your vehicle. Thanks so much for the continued support and we look forward to being there to assist you with your future automotive needs.

February 24, 2020

They're always great here, took a little longer than expected but the job was done correctly and they're always very welcoming which I appreciate. More

by d.garcia518
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Feb 24, 2020 -

Certified Benz & Beemer responded

Dear d.garcia518: We really appreciate your 5 Star review! We are glad that you like our comfortable environment and that you received great customer service. Thanks so much for your patronage and we look forward to providing an even better experience on your next visit.

February 24, 2020

Collin was polite and friendly. He arranged a ride to work and dropped off my car at work. He gave me an estimate of what service to expect soon. More

by cbbfan
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Feb 26, 2020 -

Certified Benz & Beemer responded

Dear cbbfan: Thanks so much for the 5 Star review! We are happy to hear that Collin was so friendly and helpful with your recent visit to our Service Department. We are grateful for your support and look forward to providing you with a similar experience on your next visit.

February 23, 2020

Rich was great, easy to schedule, Also informed me of Rich was great, easy to schedule, Also informed me of recommended services. Did not give the hard up sell on unneeded services which most consumers More

by Macdaddy
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Feb 23, 2020 -

Certified Benz & Beemer responded

Dear MacDaddy: Thanks so much for the 5 Star review. We are delighted that Rich was so easy to work with and was so helpful as well. We certainly appreciate your business and look forward to helping you again on your next visit.

February 22, 2020

Rich was awesome goes above and beyond. He was prompt in calling me and letting me know the status. Liked the service I received. Thank you Rich More

by boyapaty
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Feb 22, 2020 -

Certified Benz & Beemer responded

Dear boypaty: You are very welcome and thank you for the 5 Star review! It's great to hear that Rich went above and beyond to make your visit to our Service Department such a good one. We are grateful for your support and look forward to providing you with a similar experience on your next visit.

February 21, 2020

You guys are phenomenal! This was my first time having my vehicle serviced and the experience was quick and your staff is very accommodating and helpful. More

by Dgonzalez
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Feb 21, 2020 -

Certified Benz & Beemer responded

Dear Dgonzalez: Wow!1 Thanks so much for letting our customers know about the phenomenal treatment you received from our Service Department. We really appreciate your business and your kind words. Please do not hesitate to let us know when we can assist you again.

February 20, 2020

The dealership is very professional and offers clean and competive pricing on high end used cars. I am also pleased with the quality of its service department More

by Richard
Recommend Dealer
Yes
Employees Worked With
Chris Williams
Feb 21, 2020 -

Certified Benz & Beemer responded

Dear Richard: Thanks so much for your wonderful review! We are glad that you liked our dealership and were especially impressed with our Service Department. We are grateful for your support and hope to have the pleasure of working with you again.

February 20, 2020

Good sevice overall. Had some issues with timing and getting the car back when I expected but they do a great job overall and keep up with you on communication More

by pacemanjdv2015
Recommend Dealer
Yes
Employees Worked With
Chris Williams
Feb 21, 2020 -

Certified Benz & Beemer responded

Dear pacemanjdv2015: We appreciate you taking your time to share your feedback with us. We will share with our Service Department your comments on the communication issues you raised in order to improve our process. Thanks so much for your business and we will aim to provide you with a full 5 Star experience on your next visit.

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