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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,623 Reviews

1,623 Reviews of Certified Benz & Beemer - Service Center

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February 26, 2020

CUSTOMER SERVICE IS TOP NOTCH!!! His customer service and thoroughness is what has kept me using BB for years, walking me thru the process and always being on top of communication with me. More

by Jackson773
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Muse, Morgan McLeod
February 26, 2020

The BEST! I had a check engine light come on and I just did not know what to do. Morgan took care of me and turned out I had just left the gas cap loose! Had me in and out in 20min and didn’t even charge m More

by JsJl
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Feb 27, 2020 -

Certified Benz & Beemer responded

Dear JsJl: What a wonderful review! Thanks for letting our customers know how you were treated by Morgan and that you found him to be a class act. We will be sure to share your compliment with him. We really appreciate the opportunity to assist you and look forward to being there for you again in the future.

February 26, 2020

Morgan was very helpful with identifying the issue I had and was very professional. Scheduling my appointment took no time at all, and I didn’t miss much time at work. More

by TooonerAZ
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Feb 27, 2020 -

Certified Benz & Beemer responded

Dear TooonerAZ: We appreciate your taking the time to share your feedback about Morgan and our Service Department. We are thankful for your business and look forward to providing you with another 5 Star experience on your next visit.

February 26, 2020

Morgan always give me top notch, professional car service. 👍 I highly recommend him as an advisor. Service is alway very quick and painless. Easy experience. More

by nichole
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Feb 27, 2020 -

Certified Benz & Beemer responded

Dear Nichole: We strive to provide our customers with outstanding service and appreciate hearing that Morgan provided that for you. Thank you for choosing CBB and for your strong recommendation of Morgan to others. We look forward to the pleasure of assisting you again in the future.

February 26, 2020

Morgan had some of the best customer service I’ve ever experienced with any dealership/mechanic. He kept me updated every single day in terms of my car and I was able to get me my car back in a very timel More

by Doc
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Feb 27, 2020 -

Certified Benz & Beemer responded

Dear Doc: Thanks so much for taking the time to share your compliments on Morgan's outstanding customer service. We are delighted that you appreciated his efforts. We are grateful for your business as well as your kind review. Please do not hesitate to let us know when we can assist you again in the future.

February 26, 2020

I will always bring my vehicles here for service, Morgan is trustworthy and very informative. Tyson also in service is trustworthy and honest. I feel comfortable and at ease every time I come here to servi More

by E46M3
Recommend Dealer
Yes
Employees Worked With
Tyson Muse, Morgan McLeod
Feb 27, 2020 -

Certified Benz & Beemer responded

Dear E46M3: We couldn't be more pleased to hear that Morgan and Tyson have been consistently able to provide you with such reliable and friendly service in our Service Department. Thank you so much for your continued patronage. We look forward to providing with the same 5 Star experience on all of your future visits to CBB.

February 26, 2020

I take all my cars to Certified Benz and Beemer service department. The staff is friendly and knowledgeable. I will absolutelyrecommend CBB to my friends and family. More

by Moorehouse
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Feb 27, 2020 -

Certified Benz & Beemer responded

Dear Moorehouse: Our top priority is customer satisfaction and your kind feedback regarding our Service Department reaffirms our efforts at providing our customers with excellent service. We are thankful for your business and appreciate your recommendation of CBB to your friends and family. We look forward to providing them (and you again!) with a similar 5 Star experience in the future.

February 26, 2020

Collin always provides top notch service. His honesty and great customer service is why I continue to bring both my Mercedes here for service. I know I will always be treated well. More

by royal
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Feb 27, 2020 -

Certified Benz & Beemer responded

Dear Royal: We really appreciate you taking the time to let our customers know about Collin's top notch customers service. We are glad that you trust our Service Department to take good care of your vehicle. Thanks so much for the continued support and we look forward to being there to assist you with your future automotive needs.

February 24, 2020

They're always great here, took a little longer than expected but the job was done correctly and they're always very welcoming which I appreciate. More

by d.garcia518
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Feb 24, 2020 -

Certified Benz & Beemer responded

Dear d.garcia518: We really appreciate your 5 Star review! We are glad that you like our comfortable environment and that you received great customer service. Thanks so much for your patronage and we look forward to providing an even better experience on your next visit.

February 24, 2020

Collin was polite and friendly. He arranged a ride to work and dropped off my car at work. He gave me an estimate of what service to expect soon. More

by cbbfan
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Feb 26, 2020 -

Certified Benz & Beemer responded

Dear cbbfan: Thanks so much for the 5 Star review! We are happy to hear that Collin was so friendly and helpful with your recent visit to our Service Department. We are grateful for your support and look forward to providing you with a similar experience on your next visit.

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