Certified Benz & Beemer - Service Center

I took my car in for service and Chris made my experience great! His customer service was wonderful, he answered all my questions and explained everything very well. great! His customer service was wonderful, he answered all my questions and explained everything very well. More

Great Customer Service I traded in my car and accidentally left my 6 CDs in the CD player. I came back to the dealership a few days later and Jesus helped me retrieve them I traded in my car and accidentally left my 6 CDs in the CD player. I came back to the dealership a few days later and Jesus helped me retrieve them out of my car. Tracked down my traded car, keys and took me straight to the car. He even called Brandon on his day off to see where the CDs could be. Brandon didn't seem to be bothered Jesus called, like not a problem. Thanks Jesus for going the extra mile! This dealership just amazes me, continued customer service even after I purchased my car. More

Collin was extremely personable and professional. He listened to my concerns and had his team diagnose the concerns and subsequently repair the necessary items. He called daily until the repair was comp listened to my concerns and had his team diagnose the concerns and subsequently repair the necessary items. He called daily until the repair was complete. Certified Benz and Beemers is a top notch maintenance and repair facility with top notch talent. I will definitely bring my 535i back to Collin and his team. More

Oil change took three hours, even with a road test to show a traction control light with heavy acceleration should not been that long, the same time with another customer who came in for a oil change as show a traction control light with heavy acceleration should not been that long, the same time with another customer who came in for a oil change as well. More

I am pleased with the service and the people doing it. Morgan is a pleasure to deal with and everything was fine in a timely manner. Morgan is a pleasure to deal with and everything was fine in a timely manner. More

Amazing Service Chris Williams was amazing. He very professional and truly knew what was need. He took great care of me and my vehicle. Fast friendly Service. Chris Williams was amazing. He very professional and truly knew what was need. He took great care of me and my vehicle. Fast friendly Service. More

Great Service Advisors Outstanding Service Advisors When I need to get work done on my car they get me in and get it handled ! Make sure they keep me posted on progress , fi Outstanding Service Advisors When I need to get work done on my car they get me in and get it handled ! Make sure they keep me posted on progress , fix in a very timely manner.. Thanks Collin More

Always exceeds expectations This is my second service experience with Collin. Service is 5 star. He is careful to set expectations regarding service duration, etc. and always This is my second service experience with Collin. Service is 5 star. He is careful to set expectations regarding service duration, etc. and always under promises and over delivers. We just bought our vehicle from Certified Benz and Beemers in October and every interaction has been excellent - from Sales, Contract, to Service! We will buy all of our cars from you from now on. Love you guys! More

Customer service rep was excellent. Car suffered a door dent and paint scratch during visit. Awaiting corrective action that was discussed. Hope to hear back soon with plan. dent and paint scratch during visit. Awaiting corrective action that was discussed. Hope to hear back soon with plan. More

colin was very courteous and helpful! I would say if he has performance reviews he should be commended with his ability to connect with customer has performance reviews he should be commended with his ability to connect with customer More