Certified Benz & Beemer - Service Center

Ryan was exceptionally helpful and easy to work with! Him and Jesus made the process so simple and hassle free. I would recommend CBB to everyone and Jesus made the process so simple and hassle free. I would recommend CBB to everyone More

Collin was a great help, he was very helpful and informative. He made the service experience very pleasant. I’ll be using certified Benz and Beemer for my service needs in the future. PS your facili informative. He made the service experience very pleasant. I’ll be using certified Benz and Beemer for my service needs in the future. PS your facility is very clean and orderly and very presentable. More

How many times can one service department lie? This is the second car I have given them an opportunity to do right by me...and the last. For starters they had my BMW 650 for 4 months to do a 3 This is the second car I have given them an opportunity to do right by me...and the last. For starters they had my BMW 650 for 4 months to do a 3 hour service repair and ended up buying the car from me because they butchered it so bad ( I have pics). They tried to make things right after the fact so I gave them a second chance...so now we are on my second car. The S550 needed a simple auxiliary battery replaced so I took it in and had it replaced for $249 which isn't too bad. A few months later the car tells me that the auxiliary battery is bad so I take it in and notify them and they tell me nope its your main battery this time, odd the car says its the auxiliary and of course its $460 for the main battery to be replaced. But the dummy I am, I have them replace the main battery and pay for it. A few months later the car tells me the auxiliary battery is dead again so I take it back and explain and they tell me nope its your key fob so I pay the $4 for that. 2 weeks later guess what? The car tells me the auxiliary battery is dead again and I tell them that, they tell me too bad its been too long since they replaced it. I advise them that I have been telling them to replace it for months so they tell me to bring it in and they will "take care of me". After sitting there for 2 hours they tell me they aren't going to pay for the replacement because their computer said it was fine when they checked it so they are going to give me a discount on the new one. GET THIS.... the price for the new one (after all this) is higher than the original one I replaced months ago... WITH A "DISCOUNT"! I politely ask him how in the xxxx this battery (supposedly being discounted) is more expensive than the first one I paid for and he starts jumbling papers and comes up with a xx story about how the system they use to calculate labor changed and he will cut the price for me. Needless to say its my fault for giving them a second chance. I bought 2 cars form them at over $100k and have 3 friends that I referred to them that have too. So they just lost thousands in future sales by trying to squeeze me for $250. Brilliant. More

Great experience as usual! I have had multiple vehicles serviced here and they always do a great job. I never have to guess on when my vehicle will be complete because they call right away with updates so serviced here and they always do a great job. I never have to guess on when my vehicle will be complete because they call right away with updates so I can plan when to pick back up, which is great for a busy schedule. More

Collin took care of my vehicle ,and he took care of me. He was courteous, and he kept me updated throughout the process with timely phone calls. He was courteous, and he kept me updated throughout the process with timely phone calls. More

Great service, Chrish Williams answered all questions. Easy to set up drop off and pick up time. On time shuttle pick up service. Great job Easy to set up drop off and pick up time. On time shuttle pick up service. Great job More

Glad I have a reliable place to bring my car to get serviced! Mini coops are difficult to deal with so I’m glad I found a dealership I can trust. serviced! Mini coops are difficult to deal with so I’m glad I found a dealership I can trust. More

Collin and the team were exceptional. They were able to fit me in for my service B and we’re upfront about work that was performed prior to me purchasing the vehicle that would not need to be accomplished fit me in for my service B and we’re upfront about work that was performed prior to me purchasing the vehicle that would not need to be accomplished this time. More

The best sales staff and service Department and overall Customer care!! I’ve been buying cars for over 30 years, and this by far is the best experience I have been a part of! Customer care!! I’ve been buying cars for over 30 years, and this by far is the best experience I have been a part of! More

Kudos to Morgan McLeod In service who help me with a flat when I pulled into the dealership. New appreciation for this dealership positive and warm reception even though I was not car shopping today but will when I pulled into the dealership. New appreciation for this dealership positive and warm reception even though I was not car shopping today but will look to Certified Benz and Beemer when I am in the market for a new car. More