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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,616 Reviews
Call Service Center (888) 553-7071

1,616 Reviews of Certified Benz & Beemer - Service Center

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December 12, 2019

Always great!!! I just want to say how great Collin is in service!!! He is s professional and wonderful to work with!! Thanks Collin for making buying a car so fun! More

by Braxtan15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
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Dec 12, 2019 -

Certified Benz & Beemer responded

Dear Braxtan15: You are welcome and thanks so much for the 5 Star review! We are delighted that Collin was so friendly and helpful. We value you business and look forward to providing you with the same level of treatment on your next visit.

December 05, 2019

The dealership would not honor the extended warranty that I bought from them. They had my car for 3 days before they told me that I needed to take it to another dealership because they would not work on my More

by gdylan29
Recommend Dealer
No
Employees Worked With
Dont know their names
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Jan 16, 2020 -

Certified Benz & Beemer responded

Dear gdylan29: We understand that when you purchased the vehicle back in November, 2017, you also purchased a vehicle service contract with a particular company and that subsequent to that date, that company decided that they would no longer honor our dealership performing any repair work on the contracts. We are so sorry if you have been negatively affected by that company's decision. That being said, it should not have taken 3 days for our service department to inform of the issues with the particular company and we apologize for any inconvenience related to that delay. We have tried to reach out to you to discuss this further but have not received a return call. We welcome the opportunity to discuss this with you further to see if there is anything that we can do for you related to your issue. Sincerely, Jack Schneider, Owner

December 05, 2019

Chris was very nice and took time to explain everything to me about my car. I need more work done and I will be back. More

by Pdove07
Recommend Dealer
Yes
Employees Worked With
Chris in service dept
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Dec 09, 2019 -

Certified Benz & Beemer responded

Dear Pdove07: Thanks so much for the 5 Star review! We are so happy to hear that Chris was so helpful with your visit to our Service Department. We really appreciate your support and look forward to helping you again on your next visit.

December 01, 2019

I was there to find my dream car and Brandon made it happen along with a very nice gentleman by the name of Peter that displays the warmest welcome. Purchasing a car here was the most amazing experienc More

by Pdillon626
Recommend Dealer
Yes
Employees Worked With
Peter Williams, Brandon Schneider, Nissa Juarez
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Dec 01, 2019 -

Certified Benz & Beemer responded

Dear pdillon626: Thanks so much for choosing CBB and for your kind review. Nothing makes us happier than knowing that we were able to get our customers into their dream car at the same time providing them with excellent service so it's great to hear that Brandon, Nissa and Peter were able to achieve that with you. We are glad that you have such an amazing experience and hope to have the opportunity to provide you with another 5 Star experience in the future.

December 01, 2019

I called your dealership and your team member Chris Williams answered and help me to service my vehicle with courtesy, knowledge, and respect. Very pleased. More

by rrayrodz67
Recommend Dealer
Yes
Employees Worked With
Chris Williams
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Dec 02, 2019 -

Certified Benz & Beemer responded

Dear rrayrodz67: We strive to provide our customers with outstanding service and appreciate your kind words concerning Chris in that regards. Thank you for the opportunity to earn your business and we look forward to the pleasure of helping you again.

November 30, 2019

Chris was helpful with my oil change and very nice as well. He was able to help me quickly and get me in for service the same day. More

by CarOwner5551
Recommend Dealer
Yes
Employees Worked With
Chris
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Dec 01, 2019 -

Certified Benz & Beemer responded

Dear MercedesOwner345: Thanks for your 5 Star review! We are glad that Chris was so helpful and that you were happy with the service you received. We appreciate your support and look forward to helping you again on your next visit.

November 30, 2019

My car wouldn't start and I was stranded. After struggling with insurance for a tow, I called Danny, the incredible salesman from Benz and Beemer, who I purchased 2 cars from and he stepped up and More

by Susan
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Woodyard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2019 -

Certified Benz & Beemer responded

Dear Susan: Thank you for your 5 Star review! We are very happy to hear that Danny and the CBB team were able to assist you with your recent car trouble. We are grateful for your patronage and look forward to helping you again in the future.

November 27, 2019

Satisfied with the purchase and service provided by the dealership. Happy to have purchased the advantage program, that provided so many great complimentary services. Will recommend this dealership to frie More

by Alice.amanova
Recommend Dealer
Yes
Employees Worked With
Jamie Herbranson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Berrin Bigott, Collin Moore
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Dec 01, 2019 -

Certified Benz & Beemer responded

Dear Alice.amanova: We really appreciate your 5 Star review and that you were happy with all of the complimentary services associated with the CBB Advantage program. Thanks so mu for your business and for recommending CBB to others. We look forward to helping you again in the future.

November 24, 2019

Collin was very Attentive to my needs for my F-150. I would Recommend my friends to Collin for there Automotive needs! Plus I got my truck wash. What a Great Surprise! Sincerely, William More

by Willy
Recommend Dealer
Yes
Employees Worked With
Collin Moore
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Nov 26, 2019 -

Certified Benz & Beemer responded

Dear William: Thanks so much for the 5 Star review! We appreciate you taking the time to share your compliments Collin's excellent customer service. We are sincerely grateful for your business as well as you recommendation of CBB to others. We look forward to the opportunity to assist you again on your next visit.

November 22, 2019

Morning! I just want to say Thanks for everything Tim Smith you was fantastic in helping me to make this happen. Job well done. Your Experience and Professionalism made it all happening for me. That B More

by BookM5
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan ! Thank you very much. You are a Trooper, Paul Marschall, Ricky Carter, Nissa Juarez
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Nov 26, 2019 -

Certified Benz & Beemer responded

Dear BookM5: You are very welcome and thank you for choosing CBB. We are delighted that Tim did such nice job helping you. We sincerely look forward to the pleasure of helping you again in the future.

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