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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,616 Reviews

1,616 Reviews of Certified Benz & Beemer - Service Center

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October 05, 2019

Excellent service Recently got my car detailed and fixed a few warranty related issues. Collin takes care of his customers, follows up with updates and provides excelle More

by Brody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Oct 07, 2019 -

Certified Benz & Beemer responded

Dear Brody: We really appreciate your business and your 5 Star review! It's great that Collin was so communicative and delivered excellent customer service. Please let us know when we can help you again in the future.

October 03, 2019

Great service. Great cost. Great people. Clean location. Much knowledge. Delivery service. Loaner car. Accurate quote. Took care of everything and at a 25% discount from the competition More

by Banker Bill
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Oct 03, 2019 -

Certified Benz & Beemer responded

Dear Banker BIll: Great review too! We are thankful that you took the time to share your feedback with us and that you found our Service Department so good to work with. We really appreciate your support and look forward to providing you with another 5 Star experience in the future.

October 03, 2019

Michael checked me in and told me that it wasn’t time for any major service but he’d get someone to check the fluid levels and tires etc. Steve came out and was kind enough to review all under the hood for More

by Lynda
Recommend Dealer
Yes
Employees Worked With
Steve in service, Mike Miller
Oct 03, 2019 -

Certified Benz & Beemer responded

Dear Lynda: You are very welcome and thanks so much for sharing your feedback with us. We are glad that Michael and Steve were able to get your situation resolved so quickly and to your satisfaction. We certainly appreciate your support and hope to have the pleasure of assisting you again in the future.

October 03, 2019

Had my first service done Michael was excellent to work with and listen to all of my concerns and needs. Ron and Richard were the best concierge service you could ask for. I highly recommend! More

by Biannca
Recommend Dealer
Yes
Employees Worked With
Ron and Richard with concierge , Mike Miller
Oct 03, 2019 -

Certified Benz & Beemer responded

Dear Biannca: Thanks so much for the 5 Star review! We are so glad that you appreciated our concierge service and that Michael was so helpful with the Service Department. We are grateful for the opportunity to assist you as well as for your recommendation of CBB to others. We look forward to being there for you to assist with any of your future automotive needs.

October 01, 2019

I've been to my share of dealerships but when it comes to Certified Benz and Beemer, they are simply the best. Fast reliable service and all around perfect team no matter what department you need. I'd highly More

by TeslaGuy
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Demendoza, Nissa Juarez
Oct 02, 2019 -

Certified Benz & Beemer responded

Dear TeslaGuy: What a wonderful review! Thanks for taking the time to let our customers know about your experiences with other dealerships in comparison to your experience at Certified Benz & Beemer. We are sincerely grateful for your business and hope to have the pleasure of helping you again in the future.

September 27, 2019

Great Service Another great visit as expected for service at Benz and Beemer service department, Colin always provides exceptional personal service along with provi More

by mdonnelly19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Sep 28, 2019 -

Certified Benz & Beemer responded

Dear mdonnelly19: We appreciate you taking the time to let us know about the great customer service you received from Collin and the team in the CBB Service Department,. Thanks for your continued support and we look forward to helping you again on your next visit.

September 27, 2019

Professional Service and friendly staff The staff at Certified Benz and Beemer have always been courteous and professional. They are consistent, friendly, and knowledgeable. I have been left More

by M5RIPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naimul "Que" Sadeque
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Miller
Sep 28, 2019 -

Certified Benz & Beemer responded

Dear M5RIPS: We really appreciate you sharing your feedback with us. We are so glad that you find it easy to trust Certified Benz & Beemer and will do everything we can to uphold that trust. We are grateful for your business and look forward to being there for you in the future,

September 26, 2019

Great service, quick turnaround I purchased my car from CBB last year, and had amazing service, so wanted to be sure to have the car serviced at CBB when recently in an accident. The More

by bsanchez72
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Sep 27, 2019 -

Certified Benz & Beemer responded

Dear basnchez72: You are very welcome and thanks for coming back to CBB to have your vehicle serviced. We are glad that Collin was very helpful and your found the service process to be quick and easy. We appreciate your continued patronage and look forward to being there for you in the future.

September 22, 2019

First service appointment Wife bought service plan and extended warranty at certified Benz and Beemer. Called to get our first service done in the vehicle. Was initially put of More

by ArizonaJay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Sep 23, 2019 -

Certified Benz & Beemer responded

Dear Arizona Jay: We appreciate your sharing your feedback with us. It's great to hear that Mike was so professional and that you were so pleased with the work that was performed. We have shared your comments re scheduling with our management team to see what we can do on improving our process. Thanks so much for your business and we look forward to providing you with the same level of service on your next visit.

September 20, 2019

Amazing service Certified Beemer Benz has amazing customer service! Michael is the so great! By far the most accommodating service rep! He always getting me in in a More

by Hollyful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Sep 23, 2019 -

Certified Benz & Beemer responded

Dear Hollyful: What a beautiful review! We agree that Michael is a wonderful representative of CBB and it's great that he was so helpful with your recent visit to our Service Department. Thank you for your business and we look forward to providing you with another 5 Star experience on your next visit,

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